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It is interesting to note that the issues that were the bane of the IT
sectorlack of flexibility in line leadership, non-availability of management
talent, galloping salaries, and attrition rates that threaten to choke our
growthare now being discussed at every industry forum and beginning to spread
across all sectors of business and industry.
At a recent discussion (hosted by an industry association in alliance with a
global executive search firm) in Mumbai, the three important questions that were
raised by a panel consisting of people from manufacturing, FMCG, real estate,
IT, and consulting firms were:
- Where are the people? Will the educational institutes stop counting the
numbers of people they teach and get money from, and start focusing on
providing quality and a real education to learners and ready them for high
performance jobs in the industry?
- How do we prepare managers to face the challenges posed by relocation to
smaller towns, integration of multiple cultures and processes as a result of
M&As and the need to lead at all levels of the hierarchy in the organization?
- How do Indian firms truly develop the global mindset and start embracing
local talent rather than relying on sending their own kith and kin to
locations around the world in the attack on global markets and production
locations?
I remember the early days of my career when the company I joined actually had
to dangle a double promotion carrot to lure people from their Mumbai comfort
zone to the not-so-distant town of Nashik.
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Ganesh natarajan |
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The recent Women in Leadership
movement in Indian IT has shown that there is enough talent and all it needs
is nurturing |
On a more recent note, our success in attracting and retaining the best
talent at Zensar in the extremely competitive city of Pune is largely because
the entire CXO team lives and works in the city, providing the much needed
access and opportunity that many people in their twenties and thirties value
more than just filthy lucre!
The other oft repeated refrain is the ability to attract management
graduates, and it was amusing to listen to the usual complaint that the
extraordinary salaries in IT are inhibiting recruitment in other sectors.
The context has changed today with sectors like retail and investment banking
offering substantially higher salaries on campus and many of us who attract good
talent in the premier B-schools are able to do it not because we pay more but
because we offer the challenges and opportunities that many young MBAs value
more.
Leadership is all about attracting young people with a vision, and is an
opportunity to contribute to a larger goal that can empower and uplift them and
enable a level of performance for the individual and the organization that
surpasses traditional goals and targets.
Another common problem that most industry participants stressed on was our
continuing reluctance in India to take big risks with youngsters and gender
variety.
The recent Women in Leadership movement in Indian IT has shown that there is
enough talent and all it needs is nurturing.
I was, indeed, pleasantly surprised at the recent IT Awards function in
Mumbai to present the womens award to not just one but over a dozen women who
shine brightly in the firmament of Indian IT and BPO, hopefully a sign that the
Top 20 companies of Dataquest will soon boast of at least a handful of women
CEOsnothing could be better for the industry!
And to close with what the doyen of consulting, McKinsey India founder Anupam
Tino Puri said at the meetingIndia can be the progenitors of best practices
in many areaslet us make leadership capabilities in global IT one of them!
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