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The curtains have come down on what has probably been the most exciting act
ever played out by the IT industry on the stage of the Indian corporate sector.
It all started for me personally when an irate investor from the US called up on
the evening of December 16, 2008, to complain about the wanton hijacking of the
Board by Ramalinga Raju in pushing the Maytas deal through. While the deal
itself was withdrawn the following morning after a hue and cry from vigilant
shareholders, the tiger that Raju was riding was already speeding up and
carrying him to the inevitable fall. The resignation drama of January 7, 2009,
and the subsequent furore that threatened implosion of the entire company was
admirably handled by the government, Nasscom and subsequently a phenomenal Board
of Directors led by Kiran Karnik with luminaries like Deepak Parekh of HDFC and
Tarun Das of CII. Together, they steered the Satyam ship through troubled waters
and brought it to safe port called the Mahindra group in the record time of less
than four months.
In the last few months the industry has been buffeted by many stormsthe
global slowdown, the terrorism attacks on Mumbai and of course, the Satyam saga.
They have all dented the short-term prospects of an industry, which has made all
Indians hold their heads high in the world. Speaking at an outsourcing
conference at the Asia Society in New York early this year, it was alarming to
find the skepticism in many quarters about the Indian corporate sector. In an
industry which has, for many years been a standard for corporate governance in
the country with many iconic figures like Narayana Murthy showing the way to
other sectors as well, the blow to our psyche has been deep but the quick
actions of the government and the Board, have been applauded in all quarters.
Corporate India can take justifiable pride in the fact that the quick and
decisive actions will be applauded by industry watchers all over the world.
Today, an empowered management team needs everybodys support to succeed in
future and take the company back to its position of strength.

There are many challenges that the Tech Mahindra team and the Mahindra group
will face in the ensuing months to convince the analysts, customers and many
sections of Satyam associates that they have what it takes to put the company
back on the growth path. The road ahead for the company as well as the industry
is not as thorny as it has been in the past but still needs to be traveled with
care. The new owner will be given a few months to steady the ship and stem the
customer attrition and at the same time do what it takes to bring the company
back to robust profitability. The navigation of unknown dangers like the Class
action lawsuits in the US and the legal action in Europe should not divert
attention from the primary task of stabilizing the company and integrating it
well into the new owner group. And for the industry there is a lot to be done to
ensure that such a situation never comes up again. The newly minted Corporate
Governance Committee of Nasscom is already at work to ensure that best practices
towards all stakeholders are rigidly followed and all firms will demonstrate
through their actions that this sector is still a beacon of excellence, not just
within the country but around the world. The green shoots of economic recovery,
the relative peace in our interactions with our neighbor and now the completion
of the Satyam transactionthe sun seems to be shining through the clouds once
again!
Ganesh Natarajan
The author is Vice Chairman & MD of Zensar Technologies. He can be reached
at maildqindia@cybermedia.co.in
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