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Miles to Go
The helicopter crash in the Nallamalla forests of Andhra Pradesh that killed Dr YS Rajasekhara Reddy, painfully reminds us of a sad reality: that despite all our claims, all the progress that we have made is still confined to one part of our society. There is an equally large, other India, that still does not have the basic connectivity with the rest of us
Shyamanuja Das
Thursday, September 24, 2009
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The helicopter crash in the Nallamalla forests of Andhra Pradesh that killed Dr YS Rajasekhara Reddy, painfully reminds us of a sad reality: that despite all our claims, all the progress that we have made is still confined to one part of our society. There is an equally large, other India, that still does not have the basic connectivity with the rest of us.

Come to think of it. The state was Andhra Pradesh, one of the most technologically advanced states. And the victim in question was the most important public figure of the state. But for almost a day, we did not have any basic clue about his whereabouts. And whatever we got about something related to the incident, was terribly wrong.

I am usually an optimist. And the idea is not to doubt Indias progress and development. But incidents like theseI am not referring to the accident but what happened after thatdo not paint a great picture of the inclusive growth that we are talking about. Here was an India where no cellphone signals reached. Here was an India where basic access was an issue for the search operations team. People from a local community helped considerably in the operations. As some observers have pointed out, few in the state itself know much about this community, let alone development reaching out to them.

India is top of the mind when it comes to anything related to mobile. We are never tired of counting how many million new subscribers we have added last month. But where we need it the most, there is no reach.

It is difficult to explain that helplessness to anyone who is not familiar with India. There was no connectivity, no access. Our satellite technology could not help. The helicopters communication system did not help much either.

And we all know there are a few thousands of people who live there. And there are a few millions like them who live in different parts of the country. We lie awake worrying about them when something like this happens.

While this exposed one part of our progress, the confusion that prevailed about the air-readiness of the helicopter exposed another. All the TV channels started reporting that the helicopter that was carrying Dr Reddy had not been tested for air-readiness and hence was not air-ready. This created a lot of anger among the people for the lapse on the part of those responsible.

And where did they get that information? From the ministry website. It was only after some ten hours that the civil aviation minister came out with a statement that the website was not updated.

When there is so much of campaign by some ministries and some zealous bureaucrats to deliver all the information to people through the website, incidents like this hit the credibility of the entire community. I actually wrote a small piece in our website on this, asking whether one could actually believe the information on ministry websites. And I got a very agitated response from someone associated with a department website asking me how could I question all the websites, because of lapse on part of one ministry/one department. I respect the passion, but I guess that is what most people would do.

Let the incident be a wake-up call for all of usnot just the government.

Shyamanuja Das
The author is Editor of Dataquest. shyamanujad@cybermedia.co.in

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