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Hexaware Technologies: A Pleasant Surprise

A double-digit topline growth, good retention rate and satisfaction levels on key HR parameters helped Hexaware Technologies find a place in star employees

Friday, September 02, 2005

High Scores
"Strongly agree"
Score Industry Rank
Less stress at work 100.0 1
Encouraged to take risk in work 91.5 2
Regular and constructive feedback 92.1 4
Low Scores
"Strongly agree"
Score Industry Rank
High standards of corporate governance 90.8 14
High value on honesty and integrity 89.4 17
Conducts business fairly 89.8 16
Dream Job
"Strongly agree"
Score Industry Rank
Work-life balance 39.6 9
Growth opportunity/career development 47.9 4
Organization culture/work climate 36.5 11

Strengths: A host of growth initiatives from the company keep employee morale high. Moderate satisfaction on job design, appraisal process, and training
Weaknesses: Some dissatisfaction over compensation
Employee Size
2002-03, 1,429
2003-04,
2,782
2004-05,
4,044

A new participant in the Best Employers rankings this year, Hexaware Technologies, with a growth rate of 61%, was the fastest growing software services company for the fiscal ending 2004-05 (among the Nasscom Top 20). Incidentally, Hexaware (minus its BPO operations), ranked 32 in our DQ 200 listing, recording a topline growth of 51%.

PK Sridharan, executive director

It was a particularly happening year for Hexaware. The company launched its SAP practice, set up a dedicated business intelligence and data warehousing lab in Chennai and opened a new office in Germany. A high retention rate (rank #3) and  salary increments matching the industry average helped Hexaware rank #11 on our HR scorecard. The company ranked #6 on overall employee satisfaction.

Hexaware's performance on most of the employee satisfaction parameters was consistent. However, employees did express some dissatisfaction over the current salaries offered.

Nearly 44% of the employees surveyed felt that the compensation offered was lower than the industry standard. Similarly, over 57% of the employees admitted that they would quit the organization for better pay packages. This could be a potential area of concern for the management.

The survey also revealed some disengagement between the employees and the organization. However, a large number of employees surveyed revealed high levels of satisfaction regarding growth opportunities at Hexaware, the work-life balance offered and the organizational culture and work environment. The company ranked #9 and #13 on the parameters of 'preferred employer' and 'dream company' respectively.

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