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Mahindra-British Telecom: Making the Grade



Friday, September 02, 2005

HrushiKesh, head, (Global HR)

High Scores
"Strongly agree"
Score Industry Rank
Work-life balance  85.7  13
Paid enough for the work I do  85.0  13
Company culture creating a positive 
work environment 
91.6  14
Low Scores
"Strongly agree"
Score Industry Rank
Open to ideas and suggestions  84.2  18
Fair appraisal system  76.5  19
Responsive to issues/problems  81.3  17
Dream Job
"Strongly agree"
Score Industry Rank
Organization culture/work climate  45.2  5
Work-life balance  41.9  7
Growth opportunity/career development  35.5  13

Mahindra-British Telecom featured below #10 in the various employee satisfaction parameters (barring the dream company parameter wherein it ranked #9), taking it to #17 on the overall employee parameter. However, it came better off on the HR front, aggregating a #8 position. Career development/growth opportunity, along with salary, came across as the key areas of discontent among the employees: in both these cases, 52.7% of the employees expressed these two factors as the reasons for leaving. Another 38.7% of the employees admitted overseas opportunity as their reason. On the positive side, 45.2% of the employees expressed satisfaction over the company's culture and work climate. But this was not good enough when compared to other companies in the Top 20 list as it ranked a low #17 on the culture parameter. Some other areas of concern: constructive feedback from manager/superior, work recognition, and a fair appraisal system.

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