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Priya Hiranandani,
CEO
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• H-Cube acquires a majority stake in Zenta
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• Planned a test facility in Goa and centers in the Philippines, Sri Lanka and China
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• Plans to penetrate into healthcare, telecom and insurance
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DQ estimates
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H-Cube, formed in January by private equity investment firm
GTRC Golder Rauner in association with ex- American Capital
Strategies (ACS) EVP Henry Hortenstine, acquired a majority
stake in Zenta during the year, though previous owner Intrepid
Capital Partners retained substantial stakes.
Operating in Wayne, Pennsylvania and Mumbai, Zenta, with
more than 3,000 people, represented H-Cube's first
acquisition. Subsequently, ACS financed a further $28.5 mn;
the story does not end here as GTCR plans to further invest up
to $100 mn in equity capital to ramp up Zenta operations.
Thanks to the strong commitment of its partner NCO Group,
Zenta has outscored other older specialist collection service
providers Naturally, Zenta looked at ramping up rapidly by
hiring more than 2,500 to nearly double its headcount in the
coming year. Even inorganic growth was on the cards as the
company came close to making a couple of acquisitions.
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l Start-up Year: 2001 l Processes: Credit
card servicing, mortgage servicing, accounts receivable management and insurance
claims management l Employees: 3,200 l Facilities: 5 l Address: Fairmont,
Central Avenue, Hiranandani Gardens, Powai, Mumbai 400076 l Tel: 25761000
l Fax: 25706000 l Website: www.zentagroup.com
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