The US-based OKS Group, with over 20 years of BPO experience, worked in India through two of its entities. OKS-Ameridial, offering both outbound and inbound call center services, operated from multiple locations while OKS Span Tech offered tech support services from Noida. Healthcare, utilities, energy, FMCG, transportation and finances were some of the stronger domains for Ameridial. Its client roster included premier Fortune 500 names like Shell, Metlife, Dun & Bradstreet, Emerson, MTV and Morgan Stanley amongst others.