This pure-play technology support player is into setting up its 180,000 sq ft fourth facility in Chennai. On the customer side, it offered total support solutions for shrink-wrapped technology products targeted at the SOHO and the SMB markets. In enterprise tech support, it offered technology and application support, systems management services, and open source
tech support. It has also tied up with IBM, as part of latter's Linux Leader program, to integrate the open standards support currently being offered by regional players across the country.