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Indian Software Products: No More Standalone
Continued from page: 1

Friday, August 03, 2007

The Next Frontier
Then there is the next level of companies like Newgen, Infrasoft, Aftek, Kale Consultants, California Software, KLG Systel, Compulink, Elitecore, and SP Software that may not have grabbed a big share of the market but most definitely have made it into mind share. This is followed by yet another layer of companies, which could be the next wave of mind share grabbers.

Beyond the top 10 players, companies continued the three-digit growth momentum. Both Nucleus and Newgen more than doubled their growth. Nucleus product revenues in FY 07 stood at Rs 119 crore, up from Rs 57 crore in FY 06, a growth of 109%. The company had been working toward positioning itself as a product expert in the banking domain for the last few years. This paid off in FY 07: Nucleus bagged 22 new product orders for implementing 74 modules of FinnOne suite and other products. Newgens revenues registered a huge 178% growth, up from Rs 23 crore in FY 06 to Rs 64 crore in FY 07. Apart from a strong show in traditional markets of the US and UK, the company strengthened its position in the exports market by partnering with SinoSoft and Yindusoft in China. Some of the major deals are from the Abu Dhabi Commercial bank, Mashreq bank, Bank of America, Yes Bank, General Insurance Corporation (GIC) of India, ICICI Lombard, ABN AMRO, Equinox, Central Depository Securities, Kuoni Travels, and Bank of Baroda.

They too are made in India

The Indian products story today is closely interwoven with its services capability. Many services companies are productizing their skills, especially in selected verticals. But that is probably half the story.

The other half is equally, if not more, important. There is an equally strong set of players who do almost the samethey develop products, often from scratch. The only difference: they do not hold the IP for the end products and do not have the responsibility of marketing those products. Yes, we are talking of one of the most vibrant sub-segments of the IT services industrythe outsourced product development companies.

These companies often work for the Independent Software Vendors (ISVs) developing part of or full products for them. Companies like Aditi, Aspire Systems, Aztec Software, GlobalLogic, ISG Novasoft, Infogain, Persistent Systems, and Symphony are some of the Indian players who compete on this space. In addition, others like Israel-based Ness and Sri Lanka-based Virtusa also have significant product development capability out of India. Some of the larger multi-services IT firms such as Wipro, HCL, Satyam, and Patni also do significant work in this area.

What is interesting about this work is that unlike the other areas of IT and software services, they do not just count Fortune 500 companies among their clients. A significant number of their clients are start-ups. Today, in the US, the VCs proactively push the start-ups to outsource their product development completely. In many cases, the outsourcing company has just one VP of engineering, with the rest of the technical team sitting in Bangalore or Noida.

However, it is not just the start-ups who develop their products out of India. Significant amount of the modules of companies like Microsoft, Oracle, Google, and other ISVs also develop modules out of India, either in their captive development centers or by outsourcing it to the third party service providers. Adobe even develops full products out of India.

Ambitious, for Sure
FY 07 has been testimony to the growing ambition of Indian software product companies. They certainly have not shied away from taking the inorganic route. Take for instance 3i Infotech, which went on an acquisition spree in FY 07. Of the total nine acquisitions made during the year, six were in the products space. Cranes Software too maintained the inorganic growth momentum acquiring Dunn Solutions Group, Tilak AutoTech, Ariel, Analytix Systems, Caravel Info Systems and Proland Software Solutions. Subex and Azure, on the other hand, merged to form Subex Azure. Later, toward the end of FY 07 it acquired Canada based Syndesis, thus strengthening its position in the telecom OSS space. These inorganic growth ambitions were not restricted to big companies alone. Among smaller players, Infrasoft acquired UKs M Consultinggrabbing a total of 25 new accounts in FY 07.

Expanding Footprint
The exports stronghold continued as the market accounted for almost 80% of the Indian product revenues. While the US and UK continue to be major markets, the Middle East and Africa are among the newer ones.

In terms of verticals, BFSI has been the mainstay so far. However, the Indian software product industry is now beginning to find success beyond this vertical in areas like telecom, aeronautics, geographical information systems (GIS), etc. We are now also seeing products on healthcare, small ERPs coming from smaller companies. One is also going to see niche applications on Basel II and analytics being developed.

At a higher level, global vision, strategy, and execution are the key elements required to move this industry forward. Factors like understanding market needs, productizing these needs, ability to harness the right talent for delivery, sales and marketing play a very important role in the success of software product companies.

In order to successfully develop and market software products, Indian companies also need to understand their customers business and business environments. Companies should select and focus on a vertical and develop deep domain expertise in it.

Shipra Malhotra
shipram@cybermedia.co.in

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