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The DQ-IDC India BPO Employee Satisfaction Survey 2006 ranked e4e as the most preferred BPO company to work for in India. In two of the earlier surveys also, it emerged among the top 2. And this when its based in a highly competitive labor market like Bangalore. Better communication between employees, and an open-door policy where the senior management is accessible to all, are said to be the reasons behind this.

On the business front too, it is slowly but steadily getting attention, despite its comparatively low profile. FY 07 saw a major attempt at bringing all its different operating business entities under the e4e umbrella (acquired entities as well as home-grown ones). This was necessary for offering more integrated services to customers, as well as project brand to its employees and customers.

Last year also saw investment in newer skills and facilities. In April 2006, e4e announced the acquisition of Omni Pros, which brought the Pune-based GoLive Software Systemsa 100% subsidiary of Omni Prosinto the e4e fold. e4e also announced its strategic partnership with Datacom to serve global customers. Datacom is one of the largest independent, professional IT services provider in Australasia. This gave e4e access to some important Datacom clients like Microsoft, Logitech, Netgear, Novell, 3Com, and D-Link. Its existing strengths in tech support will complement Datacoms expertise, apart from providing the India delivery. e4e also managed to sign some large deals this year, in excess of $30 mn.

e4e expanded most of the service lines during the year. It has also made its intentions clear on going in for more acquisitions and partnerships in healthcare and other spaces. Though the technical verticalas the company defines itgives it maximum revenue, it plans to grow other areas too. North America accounts for 92% of its exports while Europe accounts for the rest. It will have to move to non-American geographies to protect itself from the declining US dollar. DQ

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