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7 | Satyam: By the Rules
Unlike HCL and Cognizant, Satyam followed the big three, making its mark through relationships
Saturday, July 21, 2007
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Thanks to its more illustrious peers from India, Satyam often gets too critically examined. What the critics often point outand quite rightly sois the lack of clear articulation of differentiation from the big three, which other offshore firms have done fairly effectively.

However, the problem lies more with articulation than with differentiation. On the execution side, Satyam has clearly done better on differentiation. Like bringing down the share of ADM revenue, which has been an objective for almost all offshore players. Its FY 07 share of ADM was 46%, way below that of companies like Infosys and Wipro. Similarly, it has done better in new areas like engineering services, gaming, and animation. Satyams consulting and enterprise business solutions have also been growing (43% in FY 07). Also, Satyam has leveraged its existing relationships far better than many other players.

l Start-up-Year: 1987 l Products & Services: IT Services l Address: Mayfair Center, 1-8-303/36, SP Road, Secunderabad 500003 l Sales offices: 44 l Delivery faclities: 33 l Tel: 55854343 l Fax: 27840058 l Website: www.satyam.com 

Highlights

Customer billing grew 30% at $10 mn
Launched third development center in China at Guangzhou Software Park
A 750 seat GDC for Nissan USA, created in Chennai
Established global innovation hub in Singapore for mobile apps and BI

Strengths

p Deep domain expertise on consulting and enterprise business solutions
p Good offshore-onsite mix
p Ability to forge large multimillion longterm contracts

Weaknesses

q Averse to large scale acquisitions
q Lack of clear positioning

Ramalinga Raju, founder and chairman

B Rama Raju, MD & CEO
Srinivas Vadlamani,
CFO
Pavan Kumar Maddali,
head of technology

Satyam added 138 new customers including seven Fortune 500 companies. The number of clients billing more than $10 mn appreciated by 30% from 27 the previous year to 35and the number of customers billing more than $1 mn increased by 20% to 180.

Satyam also secured some large deals last year. A $55 mn, seven year deal from Qantas, a $200 mn five year contract from Applied Materials; and an ILM deal with Dubai Municipality were the major ones announced. Last year, Satyam also got a slice of Capgeminis IT contract awarded by GM in February 2006.

The year saw intense speculations about IBM being interested in acquiring Satyam, which both companies denied. DQ

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