For one of the pioneers of offshoring to India, it was a smooth ride through the year. The right sales teams and leadership, the advantage of having acquired GE's systems and processes, strong domain knowledge, and the cultural mindset provided an edge over global competitors.

• Won a $60 mn contract from Linde Group, Germany
• Bagged 7-year contract from Wachovia to support its business process outsourcing efforts from India

Born Gecis, the company decided to step out of GE's shadow and re-christen itself as Genpact.  FY '06 saw it add 20 new clients, and the company managed to reduce its dependence on GE business from 95% in FY '05 to 75%.   Genpact expects to touch $1 billion in annual revenue by 2007-08 and have a global workforce of 30,000. Among major initiatives: Genpact tied up with NDTV for a foray into media outsourcing. It went on a hiring binge and also did well in bringing down attrition levels from 33% to less than 30%; less than 5% at the senior management levels.

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President and CEO: Pramod Bhasin

l Start-up Year: 1997  l Processes: Sales & marketing analytics, supply chain and aftermarket services, financial services, collections, finance & accounting, IT services, and enterprise application services & program management  l Business mix: Voice (20%) Non-voice (80%)  l Employees: 26,000  l Address: DLF City- Phase V, Sector 53, Gurgaon 122002  l Tel: 4022000  l Fax: 4022205  l Website: www.genpact.com

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