DQ Top20 IT GIANTS
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Services And Solutions
Superguide

Which service? Which solution? Which vendor?

As a CIO, you're always on the lookout for the right solution for your emerging technology needs. Your hunt stops now. Here's a complete dossier of solution providers that will help you implement IT effectively

• Profiles of over 1,100 solution providers
• Needs of an emerging e-enterprise
• Offerings in 14 market segments
• Software Services
• Network Integration
• Packaged Software
• Tech Consulting
• Online Services
• Hosting and E-mail
• Storage Management
• Storage Surge
• Database Services
• Communications
• Infrastructure Management
• Multimedia and Gaming
• e-Governance
• Security
•Domestic IT Services: The Brakes Are Off
Despite just 15% growth, the $3.6 bn domestic IT services market saw healthy inroads into many sectors.
BPO
•Sunshine in the Boulevard
Aggressive M&As, increasing value, high-end KPO, a domestic boom... none of the bits of bad press could possibly dent the Indian BPO story
BPO Rankings
1 Genpact 2 Convergys
3 WNS Global Services 4 Wipro BPO
5 Aegis Communications 6 OfficeTiger
7 IBM Daksh 8 HCL BPO
9 ICICI OneSource 10 Progeon
11 EXL Services 12 vCustomer
13 Sutherland Global Service 14 e4e
15 24/7 Customer 16 MphasiS BPO
17 Hinduja TMT 18 Intelenet Global Services
19 Techbooks 20 TCS BPO
21 eFunds 22 GTL BPO
23 TransWorks 24 Datamatics Technologies
25 Sitel    
•Captives: The Day of the Captive?
They might not have hogged the limelight or made headlines like the third-party BPOs, and they might eventually lose the race, but, at least in 2005-06, captives still reigned in the Indian BPO sector
 







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