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Next 10: 14 - Flextronics Software Systems: Retention Blues
Good pay and low stress failed to hold employees back
Wednesday, September 06, 2006

Flextronics Software Systems' HR framework revolves around the five-pointed star model. The five aspects covered include a great environment and a good culture, understanding and meeting career aspirations of employees, providing immense learning opportunities so that they can continue to grow, making employees feel important and motivated through a strong reward and recognition program. The model, along with compensation, forms the key drivers for employee satisfaction at FSS.

The energy curve concept has been introduced to bolster the Performance Management System. It includes performance classification of employees on a 4x4 matrix and has been further linked to employee compensation to make the whole system more transparent.

DQ Rank 14

Aadesh Goyal, center head, Gurgaon and vice president, HR

High ratings

Score

Industry Rank

Encouraged to take risk

83

6

Less stress at work

82

11

Pay is good

84

15

Low ratings

The appraisal system is fair

77

20

Manager cares for professional & personal growth

79

20

Special initiatives and efforts are duly recognized

74

20

Dream job wishlist

Technology one is working on

99

2

Location

92

3

Flexibility of office hours/balancing social life

62

6

However, FSS needs to work more aggressively on retaining its employees as it scores low on retention among the top 20. While the survey shows that stress at work is fairly managed, salaries compared with industry standards is an area of concern.

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