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Next 10: 19 - Computer Science Corporation: Falling Short
CSC's employee satisfaction levels touch an all time low, despite good HR practices
Wednesday, September 06, 2006

After slipping eight places, CSC at #18 barely manages to hold on to its place in the top 20 this year. LOMA recently honored CSC India with the prestigious Excellence in Education Award, an award that recognizes companies doing the outstanding job of developing HR through LOMA's professional education and learning programs. Additionally, every employee gets 90 hours of training.

'Innovation at Work' is a practice that the company follows to encourage employees gather technical expertise and growth. Citations are put up regularly on the Intranet and the company website.

DQ Rank 19

Neelam Gill Malhotra, director, HR

High ratings

Score

Industry Rank

Encouraged to take risk

80.3

9

High value on honesty and integrity

90.1

15

Managers help maintain a work-life balance

87.5

16

 Low ratings

Responsive to issues/problems

79.5

20

Exciting growth opportunities

76.4

20

Regular and constructive feedback

76.4

20

Dream job wishlist

Location

100.0

1

Flexibility of office hours/balancing of social life

64.9

4

Facilities/resources/support/intranet

71.4

4

Despite some innovative practices, CSC's fall could be attributed to a couple of factors. One, the company nearly doubled its workforce in the last one year and in all likelihood did not manage to handle employee expectation to the level desired. Two, CSC did not have a formal HR head in place for a while and this could have hampered its HR practices.

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