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Arun Gupta, Pfizer India |
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Pfizer has undertaken a spate of acquisitions in the last few years.
Obviously, the network as well as the hardware and the software applications too
have undergone a consolidation phase.
Pfizer recognizes IT as a highly critical functional component of the
business itself. A five-year strategic roadmap was planned in the year
2002, with the first two phases being applications and database consolidation.
Access to BI solutions was limited to a few key decision makers in Pfizer,
but now BI capabilities will be extended to almost every user. The company is
also institutionalizing enterprise project management technologies. This will
ensure complete visibility into the inter-dependencies of projects.
In Pfizer, the SFA (sales force automation) and the order processing
applications, are hosted at an Internet Data Center (IDC). The Mumbai HQ is
linked to the IDC with a 2Mbps leased line connectivity with a similar setup of
servers running the applications housed at the headquarters. The exchange is
neither time-based replication nor synchronization, but is triggered by an event
of data being appended or changed at either of the locations. This avoids data
inconsistencies and time-gap issues, and at any point of time, the LAN-bandwidth
utilization remains nominal.
The manufacturing plant at Turbhe runs MAPS on an AS/400 server. There are
more than 40 servers at present, mainly from IBM, running various applications
for Pfizer India. The Sun Systems Financial application continues to handle
financial transactions and computations for the enterprise. Pfizer has a
database running on MS SQL 2000 and 2003. It has also deployed enterprise-wide
Active Directory feature of Microsoft Windows 2000/2003 server platform and all
its Intranet applications, such as a few key performance indicators, dashboards,
HR portal and more are integrated to the Active Directory, so that the company
can enable single sign-in for its employees.
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Key
Highlights |
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The manufacturing plant runs MAPS on an AS/400 server
• A five-year strategic IT roadmap planned in 2002 |
| Future
Plans |
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Institutionalizing enterprise project management technologies |
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In addition to the Checkpoint firewalls for security, Pfizer now has an IDS
in place. Mail servers are migrating to Exchange 2003, running TrendMicro
ScanMail. McAfee's e-Policy Orchestrator is in use for policy management, and
nearly all the laptops and desktops in the enterprise now run McAfee Personal
Firewall. While tapes are used for additional data redundancy, a DR site acting
as a hot standby has also come up.
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