Thankfully, even in most emerging enterprises, the CIOs now report to the CEO/MD/COO. Pharma remains an aberration where in 20% cases CIOs have to report to CFOs

Functional Areas CIOs Have Worked For

Overall
(Base: 484)

Manufacturing
(Base: 155)

Services
(Base: 195)

BPO
(Base: 67)

BFSI
(Base: 67)

IT

72

77

66

87

66

Administration

30

31

33

21

28

Finance

16

11

22

5

21

Customer service

10

7

13

9

6

Consulting

7

9

7

6

5

Engineering

5

9

5

0

3

Manufacturing/Production

5

11

4

2

0

Marketing

4

5

6

2

2

Sales

3

3

4

0

0

Research and Dev

2

4

2

2

0

Figures in percentage

Banks, pharma companies and auto ancillaries are most liberal amongst emerging enterprises on outsourcing matters; while half of the bank CIOs take their outsourcing decisions, the numbers at 43% and 36% are pretty high for pharma and auto too