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Home< > DQ Top 20 > 2002 > Rank 200: 24/7 Customer

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Rank 200: 24/7 Customer


Dataquest

Monday, August 12, 2002

Performance Highlights
The company added 448 new employees
Majority of the growth came from exports
Founder & CEO: PV Kannan l Startup Year: 2000 l Products & services: Customer Interaction Services/back office l Branches: 1 l Address: First Floor, Creator International Tech Park, Whitefield, Bangalore - 560066 l Tel: 8410775 l Website: www.247customer.com

24/7 Customer is the Indian subsidiary of US based 24/7 Customer Inc. Operating from Bangalore, the company handles both inbound and outbound voice, telemarketing, email, and live chat based customer support services for its clients. The company has a contact center for these operations and its other support services include business process outsourcing (BPO).

It is the only company in India to have received the COPC certification. Tthe Indian contact center handles around a million calls per month.

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