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SOFTWARE EXPORTS: A New Battle Begins

Though revenues mostly remained stable, the software services export sector struggled with shrinking bottomlines in a changing market dynamic. The new challenge—how to get profitability moving up again

Sarita Rani

Monday, August 04, 2003

Continued from Page 1

The MNC IDCs: Ramping Up

Dataquest has been doing an estimation of the size of the India-based software development centers or subsidiaries of MNC companies for the last two years. Though most of these work as cost centers, the revenues attributed to them are either reported revenues by the IDCs themselves (based on internal billing to their parents) or a DQ-estimated "development cost" based on developer numbers.

We now estimate that the MNC centers account for about Rs 6,684 crore in revenues, or about 19% of total software services exports. As a proportion, this is marginally down from 2001-02, largely because while MNCs did hire, they didn’t quite keep pace with the sheer numbers that Indian services companies added to their rolls in 2002-03. The MNC captive centers now employ just over 40,000 people. This is up from Rs 5,982 crore in revenues in the previous year and about 33,000 developers.

MNC development centers have been ramping up their presence in India over the past few years as the concept of offshoring has become more and more acceptable. Some like IBM and CSC offer the same kind of services that Indian companies like TCS, Infosys and Wipro do. Others like Texas Instruments, Intel, Cisco, Lucent and Philips do more cutting-edge IP and engineering work.

Fiscal 2003 saw many of these ramp up their presence in India, and among the top 10 alone, hiring was up from anywhere between 8% at Oracle to over 51% at IBM Global Services.

  • DQ estimates based on development costs of Rs 15 lakh per developer
  • Development costs include salaries, plus overheads, infrastructure and development expenses 



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