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Home > DQTop20 2008 > Best Employers Survey 08

Synechron : Benefiting from Automation
Synechrons rise on the HR chart mirrors its growth in recent years; automating processes have paid rich dividend
Friday, September 19, 2008
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Synechron has grown from a fledging to a mid-sized player in a fairly short time-span. As the US market was in a tizzy, it still posted good growth, with many acquisitions under its belt and a strong focus on geographical expansion. To manage this dynamic growth, it embarked on many key HR-related initiatives to better manage its people and their needs. Result: it has climbed up two notches in the HR score this year.

One of the key initiatives taken by Synechron in FY 08 was the automation of its HR repositories by implementing the HRMS system across all its branches. Also, Synechron took on more stringent screening and hiring techniques in the search for candidates, who will be more adaptable and flexible to the changes within the company. As the company has a strict no freshers policy, the screening process also helped in recruiting the best experienced talent from the industry. But it was also forced to pay a premium to first hire and then retain that talent.

Despite the recessionary period, Synechron maintained a very good salary and appraisal structure (ranked at #1 and #6, respectively). This in turn helped it considerably lower its attrition level to about 15% , and about 4.5% at the individual SDC level. The discrete SDCs also continued to provide a clear career path to employees.

Rank - 8

Siddharth Deshpande, Head, HR

The company revamped its training modules, dividing them into the business and technology tracks. It focused on upgrading employees technology skill-sets in addition to increasing domain specific training. Though Synechron has stuck through the rough patches and remains a strong high-value business player, it is still grappling with infrastructure, governance and policy issues that usually accompany fast growth in a short period of time.

The management however feels these are teething issues. The company will focus on building in more policies and processes with the help of structured systems and ERP, keeping in mind the flexible and open culture of the company.

High Rating

Industry Rank

Satisfactory salary hikes 5
Paid enough for the work done 6
Relevance of perks and benefits 7

Low Rating

Managers concern about employees professional and personal growth 13
Encouragement from managers to speak or express freely during meetings 14
Positive work environment 16

Best Showing

Salary and compensation 1
Overseas opportunity 3
Appraisal system 6

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