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Home > DQTop20 2008 > Best Employers Survey 08

TCS : Still an HR Torchbearer
Despite slipping a few notches on the overall sweepstakes, TCS continues to be a leader when it comes to HR policies and processes
Friday, September 19, 2008
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Last year when TCS layed off some non-performers, close to 500, there was much brouhaha over it. Then the company had to let go a few more people who had fudged their resumes. But, TCS also had a lot to boast about. For instance, the company created history by becoming the largest private employer in India crossing the 100,000 employee mark. It is also the first Indian company to employ a 10,000 plus non-Indian workforce, close to 9.2% of the total strength.

TCS moved firmly on its HR digitization roadmap, with most of its functions digitized and automated. The company has also launched numerous other initiatives as part of its employee management gameplan. Thus the appraisal and learning systems SPEED and iCALMS (integrated competency and learning management system) are completely automated and transparent.
Over the year the HR team has also put in place a role-based structure that captures the job profile of almost all functions. For instance, the team has already defined 900 plus roles and approximately 750 role-based goal templates spread across various business/function groups in the organization. There has also been work in terms of realigning the company structure that not only brings HR closer to other business functions, but makes it aware of the business goals and realities by creating small manageable units.

Rank - 6

Ajoyendra Mukherjee, VP & Head, Global HR

But there is a worrying factor as well. Its employee score has plummeted by 7 positions, thereby bringing to #6 from top. The biggest grouse the employees seem to have is against the payscale, as obvious from the two parameterssalary hikes and perks and benefitson which the company comes in at the bottom. But all this is fairly understandable keeping in mind the overall gloomy business environment and the steps that the company had to take. For instance, this year the average salary hike has been around 10%, down from 12.13% last year. The company has also announced that due to the exogenous factors, there would be a cut in the variable pay as well.

High Rating

Industry Rank

Amount of training 16
Relevance of training for professional and personal growth 17
Approriate leadership for company growth 18

Low Rating

Fairness of appraisal system 20
Approriate salary hike 20
Relevance of perks and benefits 20

Best Showing

Overseas opportunity 1
Company image 1
Job security/stability 4

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