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For long the Indian domestic IT story has been much like that of the
proverbial ghar ki Murgi (Hen) in the oft quoted Hindi proverb, Ghar ki murgi
dal barabar (a domestic hen is valued as little as every day lentil). Thus,
while everyone was gung ho about the successes of export oriented service
companies, like TCS, Wipro, Infosys, etc, there was little to cheer about on
ground zero. With a PC penetration among the lowest in the world, the domestic
IT story was in tatters and everyone (government, private players, and
consumers) blamed others for the same.
That was much the story, till last year, when the global economic train
almost came to a halt. A meltdown in the US and its subsequent impact across the
world has left the Indian IT export poster-boys reeling. The margins for these
companies have come under extreme pressure due to issues like wage inflation, US
dollar depreciation, deferred IT decisions by global majors, etc. The handful of
companies that were focussing on the domestic market were not only safe from
such pressures, they were also able to grow at healthy rates. This change has
been an eye-opener of sorts because, for the first time, people seem to have
woken up to the potential of the domestic market.
Though the indications were present over the past couple of years, almost
overnight, the ghar ki murgi became significantly important.
|
Domestic Deals of the
Year |
|
Service Provider |
Client/Partner |
Amount |
Details |
|
Efttronics Systems |
Indian Railways |
Rs 100 crore |
Two projects for LED signal lamps and for integrated passenger information
systems |
|
Financial Software & Systems |
SBI
|
Rs 20-25 crore pa |
Monitoring & management of ATMs |
|
Wipro Infotech |
Aircel |
$600 mn over 9 years |
Transformational outsourcing across 23 functional areas |
|
GTL |
a leading telecom operator |
Rs 100 crore |
Three year contract for turnkey network
deployment and operations and maintenance services |
|
HCL Technologies |
RBI |
Rs 100 crore |
Setting up of two centers and maintaining them for 7 years |
|
Wipro Infotech |
Pantaloons |
|
Rolling out and managing the IT operations
across all the outlets of Pantaloon |
|
HP-led consortium |
United India Insurance |
Rs 100 crore |
Seven-year contract to implement core insurance solution and other work |
|
IBM |
Central Board of Direct Taxes
|
Rs 180 crore |
Integrated infrastructure solution
to CBDTs 3 data centres |
|
IBM |
BSNL |
Rs 70 crore |
End-to-end networking solutions and services for deployment of digital
subscriber line access multiplexer in 900 cities |
|
HP |
Britannia |
|
Implement a comprehensive IT
outsourcing and transformation project and implement tailor-made solutions |
|
KLG Systel |
Power distribution utility |
Rs 75 crore |
Implementation of software solution |
|
IBM |
Vodafone |
$600 mn over
5 years |
Rollout of its wireless network as
well as management of IT services including development and maintenance of
key applications such as billing, BI, financial systems as well as data
center operations |
|
Wipro |
Lodha Group |
Rs 132 crore |
IT outsourcing and management |
|
TCS |
New India Assurance |
$40 mn plus |
For implementing its core insurance
platform across the latters 1,100 branch network |
|
HP |
Karnataka Government e-procurement |
|
Managing the e-procurement process for the government |
|
HCL Infosystems |
Punjab SWAN |
|
Set up and maintain state SWAN |
|
HP |
Himachal SWAN |
|
Setting up and maintaining the SWAN |
|
SISL |
MRF |
|
SAP implementation project |
|
CMS |
ONGC |
Rs 25 crore |
Deploying a DR
site at Baroda |
|
3i Infotech |
Tamil Nadu State Government |
NA |
To set up 4,400 CSCs in 4 of the 5
zones in Tamil Nadu |
|
Tulip IT |
Assam SWAN |
Rs 57.72 crore |
Setting up of
state wide area network in Assam |
|
CMS |
Railways Control Office Application Proj |
Rs 17 crore |
|
|
The value of outsourcing depends largely on the structure of
the relationship, and Indian transactions are undergoing a major shift, as
was evident in FY 08. They are evolving from short-term, project-driven
engagements to longer-term, comprehensive outsourcing initiatives. Over the
next few years, staff augmentation and project-based deals would gradually
dwindle to be replaced by more comprehensive outsourcing engagements |
Growing Hardware Spend
With falling hardware prices and increasing IT spend by companies,
especially the SMBs, the hardware market has grown handsomely over the past
year. In fact, the overall hardware market including systems, peripherals, and
other hardware products has grown by 35% over last year. Much of this growth can
be attributed to the spread of computing to smaller towns and cities of India
and of course the growing clout of the SMBs. Going by a survey conducted by New
York-based Access Markets International (AMI) Partners, SMB outfits in India are
going to spend $9.7 bn on IT in 2008. The spend is up by 22% over last year.
This is the result of a boom in the overall economy and a rise in the number of
Small Businesses (SBs). The shift has also been strengthened with major hardware
companies either strengthening their dealer network or introducing products at a
price point much lower than the others.
|
150% growth in the ATM market is the highest among all segments of the
domestic market. Consumables and stand-alone monitor sales drove the
peripherals market |
Not only the businesses, even the average Indian Joe (or rather Jai) is
buying PC system and peripherals with lan, evident from the way the segment has
grown over the year. Notebooks continue to grow at over twice the rate of
desktops. While the monitor segment is surging on the basis of TFT and LCD
sales. According to IDC, the growth of Indias domestic hardware spend in
comparison to other BRIC markets (Brazil, Russia, China) has been very
impressive. In fact, this year India is going to overtake Russia in terms of
total spend on hardware.
|
BRIC Hardware Spend 2006-11 (in $ mn) |
|
2006 |
2007 |
2008 |
2009 |
2010 |
2011 |
| Brazil |
7,869 |
8,764 |
10,040 |
11,325 |
12,437 |
13,285 |
| Russia |
10,029 |
11,692 |
13,032 |
14,243 |
15,442 |
16,612 |
| India |
8,202 |
9,744 |
11,975 |
14,257 |
16,368 |
18,337 |
| China |
29,405 |
34,083 |
37,937 |
41,381 |
44,519 |
46,610 |
|
Total |
55,504 |
64,283 |
72,984 |
81,205 |
88,766 |
94,845 |
|
Source: IDC India |
|
| There seems to be a three-way
fight between India, Russia and Brazil, while China looks like being in a
league of its own. The trend is likely to continue till 2011 when India is
expected to overtake Russia and Brazil, but not even reach halfway to China |
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