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Home > DQTop20 2009 > Best Employers 09

Tracking Employee Expectations
Tuesday, September 08, 2009
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The Graphics have been prepared based on the DQ-IDC survey results which brings forth the way employees agree or disagree to a set of general statements, qualitative remarks as well as personal questions related to their job. The statements also elicit responses from the employees on their companys image, culture and environment, salary and compensation, career growth and opportunities, training, etc. Scores from the HR survey and the Employee Satisfaction survey, calculated separately, were combined to arrive at a composite score. The statements have been selected and the ratings have been obtained by taking into consideration this composite score as well as the individual HR and Employee scores. Different weightage to specific areas and sub parameters have been attached to arrive at the latter. The parameters reflect well which of the participating companies (many of them being new), fare best and the worst and what is their standing.

In this year of the slowdown, companies went through with layoffs, reduced pay hikes and skipped appraisal cycles which in turn affected the sense of job security and dampened the morale of employees to an extent. All the statements and ratings should be viewed in light of these macro economic and broader HR parameters.

This year, the tone is not as positive as last year with a marginal decrease in majority of the parameters. There are some parameters where the percentage of agreement has gone down substantially. For example, in answer to the question ..leaving the company for a 20% hike, 52.5% has strongly agreed last year, but this year it has come to a mere 15.3%. Moreover, there has been a fall in the job security parameter, which again explains why fewer people are prepared to leave their jobs for better hikes. Also, just 20.4% strongly feel that they are not paid at par with industry standards compared to 35.45% last year, indicating a fall in average salary across the industry and also the fact that employees are slowly coming to terms with this. On the upside, however, there seems to be concerted efforts by companies to improve their culture, corporate governance, and bring in more transparency in their operations and while communicating with employees.

Overall Satisfaction

Despite the recessionary gloom, layoffs and strict focus on weeding out non-performers, people continued to enjoy a high level of professional and personal accomplishment from the work they did in their companies. Surprisingly, overall satisfaction more or less remained the same as that in 2007-08. This year, software companies such as RMSI and Rolta, specializing in GIS, grabbed the limelight eliciting better sentiments. Close on the heels is hardware vendor HCL Infosystems, which for the past few years has been ranking high on the satisfaction index

Culture & Environment
There is a visible improvement in corporate governance, and work value and ethics as compared to last year. Companies are becoming increasingly responsive to the issues or problems of employees and have better work environments. However, at the same time, companies are being a little conservative with employees taking risks and in their openess to ideas. This could well be due to the current market conditions forcing companies to be less experimental on all fronts

Companies have become more transparent in their communication with employees, giving them a sense of belonging. They have also gone ahead and adopted a higher degree of professionalism in their dealings with employees as well as customers or suppliers

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