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Home > Enterprise

‘Adaptive’ is the Mantra
HP’s strategy is to help enterprises match supply and demand of IT resources in real time
Wednesday, March 17, 2004

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The strategy of HP’s software business is now going to be "high tech, low cost, best customer experience". This was revealed by Peter van der Fluit, VP and worldwide software sales and marketing manager, software Global Business Unit), HP.

He was detailing HP’s software strategy and direction for the new fiscal at the HP Software Sales Olympics conference at Southern Chinese city of Hangzhou.

Peter Van Der Fluit

At the event, HP also unveiled 40 new management services and software products to help customers manage an adaptive enterprise. According to Fluit, this will not only help customers integrate heterogeneous technologies and cut IT operations costs by up to 30%, but will increasingly automate responsiveness to real time business demands.

Said Nora Denzel, senior VP, HP Adaptive Enterprise, "Adaptive management breaks the cycle of endless maintenance costs, so CIOs can once again invest in innovation. Management services like ITSM can help our customers create a lean, responsive IT operation, while management software provides the key to linking business processes and applications down into the raw hardware."

Held every year at different locations, the event is a part of HP’s commitment to its channel partners. At this event, key HP executives and channel partners from the Asia Pacific region share best practices and their expertise in delivering solutions that meet customer needs. In addition, HP also recognizes the achievements and performance of its top channel partners.

At this year’s event, the award winners from India included Wipro (in the Sales Champion category) and Hyderabad-based Xius (in the Innovation of the Year category). Individual award winners were Kathiresan Lakshmanau of HCL Comnet (in the category of Regional Outstanding Technical Consultant) and Praveer Singh of HP Software (in the Best Channel Sales of Software Global Business Unit category).

Adaptive Enterprise and Adaptive Management
HP’s strategy for the adaptive enterprise aims to enable enterprises better synchronize IT and business. The adaptive enterprise is one that matches supply and demand of IT resources in real time, so that the businesses can manage and capitalize on change.
Said Fluit, “It is the ultimate state of fitness—business and IT perfectly synchronized, in a world where every business decision triggers and IT event.”
HP’a adaptive management solutions create and manage a dynamic link between business and IT for greater agility. The company claims to have charted the three evolutionary phases of adaptive management software functionality.
n Business stability: Operations-centric management is designed to reduce the total cost of ownership by providing IT managers with the means to stabilize and control infrastructure operations across networks, servers, clients, output and storage devices, and applications.
n Business efficiency: Service-centric management, built on this foundation, improves business efficiency and effectiveness by integrating and aligning the IT infrastructure with the services IT delivers to the enterprise.
n Business agility: Business-process management takes an enterprise to the ultimate state of management fitness by using business process awareness to ensure that the IT infrastructure automatically applies the right resources to the right problem at the right time.
Enterprise customers can map these phases and, based on their unique priorities, constraints and competitive strategies, make the progression from a traditional management system that monitors and alerts to a 360 degree adaptive management approach that proactively assesses, advises and acts across all aspects of the enterprise IT stack

At the event, HP also announced a new initiative that enables its channel partners to provide more value-added solutions to customers who are demanding more from their IT resources and want to achieve higher return on IT investments.

Called the HP OpenView Independent Software Vendor program, it aims to build an ecosystem of channel partners and solution providers for IT services management (ITSM) and web services management. Targeted at ISVs in the Asia Pac region, the program has been developed as demand grows with more companies starting to recognize the benefits of implementing ITSM solutions.

Elaborating on the program, Steve Au-Yeung, VP and GM (Software Global Business Unit), HP Asia Pacific, said, "In Asia Pacific we see strong growth opportunities in ITSM, web services management and Windows management. We will leverage the expertise of our channel partners who will add value to and resell our solutions to meet demand in these growth sectors. Through this program, ISVs will enhance and add value to HP’s OpenView ITSM solutions. We are confident that closer collaboration with our channel partners will drive even greater value through the chain to benefit our customers."

To further strengthen its network of channel partners in Asia Pac over the next 12 months, HP will expand its channel programs to include outsourcing service providers. The company will also enhance its channel programs by incorporating special incentives for growth and new business opportunities identified by the channel partners.

Asim Raina/CyberMedia News in Hangzhou/China (The author was hosted by HP India)

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