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Information at the Right Time
Delivery of information at the right time, at the right place and in the right amount, is a business critical process
Wednesday, October 20, 2004
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Turning data into usable information is the primary objective of any organization. The vehicles for delivering this information to the end users are reports and documents, whether printed or online. Consequently, the timely delivery of reports and documents, and the ease with which they can be viewed, are the factors that can most affect the end users' ability to do their jobs.

The infrastructure that supports documents continues to boggle the mind with complexity. The fundamental task of all hardcopy peripheral vendors is to produce reliable and consistent output. Traditionally, this has meant just print. In a distributed environment, documents are no longer just printed, but delivered electronically through multiple means (e.g., email, fax, and Internet). This is what we call Output Management.

Weaving through business areas and their underlying complex infrastructure, Output Management guarantees that the printed and online documents that are the life-blood of any business are freed from technical complication. There are various types of output management solutions.

Cluster printing allows users to link multiple devices to leverage their combined print ability and increase productivity. Cluster printing is a feature of specialized print server software on a dedicated server that allows output devices to be grouped so that they work as one, and it tracks and monitors workflow across a cluster of output devices. Because users commonly employ cluster printing to assist in the expedient production of large documents or many short documents by leveraging the production capabilities of several slower devices, it is not considered and does not include distribution solutions. To most efficiently print the document or documents, clustered printers can be configured to handle a job in several different ways:

Document accounting and job accounting solutions provide the means for tracking print and copy activity for management and billing purposes. The tools typically included with these solutions allow users to monitor and analyze printing costs and effectively control hardcopy volumes.

Print management solutions provide capabilities that allow users to track, monitor, and interact with networked devices from remote locations. This functionality allows users to remotely install devices, troubleshoot devices on a network, and possibly fix software and network configuration problems from remote locations. Print management tools are essential for the management of large networks of devices that would be virtually impossible to manage through physical interaction.

Production tools include make-ready tools that prepare digital print files for digital press runs. Typical workflow tools could enable scanning, despeckling, deskewing, page numbering, and imposition, among other features. Additionally, other software tools, such as color management applications, are included among prepress/make-ready tools.

Wireless printing technologies use radio frequencies to transmit and receive print jobs wirelessly. Print jobs can be sent and received in two distinct ways. In peer-to-peer mode, a print job is sent directly from a client workstation to the wireless print server and printer.

Thus, Output Management Solutions allow organization's to work unencumbered-increase control and provide easy management over activities like printing, reprinting, forms handling, automated output distribution and output archiving.

Lakshmi Narayan Rao, asst director, marketing OSS value, Canon India

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