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Beak Performance
CIOs take note: Linux adoption in India is climbing rapidly
Ravi Menon
Tuesday, November 23, 2004

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Linux is no more plodding the lonely road. For years, tabulating its hazy footprint across the Indian enter prise-where often, no all-encompassing trend of adoption was visible-was like trying to find the proverbial needle in an often imaginary haystack. Nevertheless, Linux votaries and business evangelists have slogged to see that the Force remains with an operating system which is yet to shake off comparisons with Windows and the immeasurable burden of a few thousand versions.

The Linux revolution is still imperceptible to the majority of end-users. Yet it is beginning to be strongly felt, and is now being acknowledged, even in the domestic market. Governments from West Bengal to Munich to Dalian and corporates from Hindustan Lever to Credit Suisse First Boston, are implementing Linux seriously, not to mention the growingly open-source-savvy Indian states of Maharashtra, Punjab, Madhya Pradesh, Uttar Pradesh, Pondicherry and Uttaranchal.

Linux is certainly happening. In fact, it has moved to the next level, thanks to the blessing of the likes of IBM, Sun and HP amongst other vendors. Before we jump to where Linux is in the Indian enterprises, let's talk numbers. Globally the situation is not very different. And every major research agency speaks the same language.

Zone-h.org's Web server intrusions study showed that except for the period between August 2003 and November 2003, the Linux family was far more attacked than the Windows family of operating systems though all the notoriety is pinned to the latter, by default, it may appear

While IDC pegs the Linux growth rate at 38% for Q2 2004 y-o-y, Gartner puts the growth rate at 57.1% for Linux-based servers against a 27% growth for the overall market for Q104. Even Linux in India has shown a heady growth rate of 80% in the x86 space and about 82% in overall market for Q2. Globally, Oracle holds the largest market share for Linux-at 69%-and the highest annual growth rate of 360%, outpacing all other commercial databases, according to Gartner-Dataquest's May 2004 report. And with more than 9,000 developers creating Oracle products on Linux, Oracle could soon become the largest Linux-based development organization worldwide.

Intel economics, in combination with Linux platforms, has been a strong selling point for IBM and HP Linux servers in India. Today Linux is available on all hardware platforms ranging from mainframes to Intel servers, but the most popular enterprise offerings are often confined to companies like IBM, Oracle, and SAP, claim industry sources. This arises from their capabilities to port most SMB applications onto Linux, according to Jyoti Satyanathan, general manager, Linux (ASEAN and South Asia), for IBM. "These enterprises have succeeded in using the multiplicity of Linux to their advantage with the availability of thousands of open source software available to do most of the peripheral applications like printfile, firewall and Web serving," Satyanathan says.

According to him, the heaviest investors in Linux are banks for their branches, telcos for value-added services, industries for data analysis, design and development, and the SMB segment for lowering investment costs.

As CIOs continue to move beyond the "Linux on mail server" syndrome increased application support from the big hardware vendors is swinging the pendulum northward. "The larger hardware vendors have experience in Linux implementation across the world on a wide variety of platforms and this is seen by Indian enterprises as translating into a lower risk factor. Besides, customers often prefer single-point hardware and apps support to reduce roll-on costs of a Linux implementation," says Pravir Ganguly, founder consultant of tech research firm Access Media International. According to Thomas Kurian, senior vice-president, Oracle Server Technologies. "Linux is far ahead from the point of view of incorporating security imperatives in the database layer."

So while pure-play software vendors are helping in geting the Linux boat going, Linux advocates should thank the big hardware vendors for adding the necessary power boosters. And the reason is not far to fathom. It is the stronger sales team of the large vendors which has helped. However, there is a flip side to all good things.

Humble Beg-Innings

In 1990, Finnish computer science student Linus Torvalds turned Minix, a popular classroom teaching tool, into Linux. Linux is closer to the real Unix, which explains its widespread use in servers. Torvalds created the kernel, and most of the supporting applications and utilities came from the GNU project of the Free Software Foundation. Many programmers have contributed to the Linux/GNU system. 
As for the pronunciation of the word, if you lived in Finland, you would say “lee-nooks,” because Linus is pronounced “lee-noose”. Since the English pronunciation of Linus is “line-iss,” many call it “line-icks.” More common is “lynn-icks,” which splits the difference, without emphasizing the “X”. No matter how you say it, Linux continues to grow rapidly.

Says Abhijit Das, manager (platform strategies) with Microsoft, as he launches into the archetypal anti-Linux pitch, "Linux consolidation is imperative, while cost of acquisition, maintenance and support continues to be high. As for upgrades on Linux, you will end up looking beyond it, anyway." Microsoft persists in insisting that the notion of Linux dominates over any action here.

Mail Server Glues
It's not that the critics are carping, or totally wrong on Linux adoption patterns. Linux and its hordes of doppelgangers are yet to graduate beyond the mail server in over 70% of installations worldwide, estimate industry sources. While the number of servers using Linux has increased worldwide, companies like Bennett & Coleman have not pushed Linux beyond sundry mail server functionalities. "Over the past 2-3 years from the time when we first installed Linux on our mail server, things have worked out fine," says Venkat Bhat, senior systems engineer with the Bennett & Coleman Group. The company's flagship publication, The Times of India, has even hosted its Intranet on the Linux server over the past two years. But in a move typical of the Indian enterprise, the daily jive of managing key organizational data and processing continues to be performed on a "reliable" and engagingly familiar Windows Unix dance floor.

A Lot of Server
Linux vendors down the years have been very innovative in mirroring and building on Windows' successes and attempting to eradicate its failures. Worldwide, as a function of the open source mindset to innovate beyond boundaries, the process is, too often, visibly Windows-conscious. For example, a Linux appliance from Net Integration Technologies (www.nitix.com) packs an amazing amount of services into a small box. Running the Nitix OS, it includes built-in Web, e-mail, VPN and remote access servers, a firewall and file and print services for Windows, Mac and Linux networks. Its three Ethernet ports are used to connect two ISPs to the LAN and provide automatic fail-over if one of the connections goes down. This is a case where Nitix has sought to match Windows proficiencies in server scanning and strong server side APIs.

Another example is an enterprise instant messaging gateway from FaceTime Communications announced three months ago which combines Windows-based policy control and proxy servers with a Linux-based appliance for instant messaging and peer-to-peer monitoring and blocking.

The Migration Path
CIOs should follow this simple four-step process to ensure high quality deployment when migrating to Linux
Assessment
The first step is to identify areas within your infrastructure that can benefit from Linux-based solutions. The assessment process begins with a thorough review of your existing IT infrastructure, current and future growth estimates, and strategic initiatives. From there, identify areas that offer potential for migration, and develop a migration assessment plan that can be used as a foundation for the process.
Planning and Design
The success of a migration to Linux is heavily dependent on thorough planning and design. The planning and design phase of a Linux migration and integration project evaluates the data gathered in the assessment phase and creates an actionable, comprehensive implementation plan that forms the roadmap for the deployment.
Development and Validation
The development and validation phase of a Linux migration and integration includes any required development, including core build development, system deployment architecture, porting, performance tuning and code optimization, as well as testing and validation of the future environment. This phase requires a coordinated effort to ensure that the deployment does not disrupt ongoing business operations. The result of the development and validation phase is a fully tested and functional solution that is ready for deployment.
Deployment and Operations
Open source technology deployments should be supported by proven business processes and skilled administrators, in order to effectively manage the solution once it is moved into production. The constant challenge is to innovate and improve operational processes is often impeded by a lack of skilled technical resources in this area.

The thrust into the Indian enterprise is being fuelled by the encouraging response, claim Linux vendors, who are focusing their efforts on increasing user awareness, market development and partnering activities. Novell has announced the release of its 9.2 version of SUSE Linux Professional priced at about Rs 4,000 in India.

“Oracle is putting in an identity management solution into its database management suite running atop Linux. The Linux community has graduated into a movement encompassing every section of the ICT spectrum”

Thomas Kurian, Senior VP, Oracle Server Technologies

Talk of opening more Windows into the developer consciousness. Novell's SUSE Linux Professional 9.2 includes new features like improved WLAN support and configuration with Wi-Fi technologies like Centrino, line-of-sight IrDA and Bluetooth support, as well as leading open source graphical desktop environments like KDE and GNOME. "Disruption through Innovation" has been a popular Linux credo, as much as it is with the services companies. But pricing, support and upgrade costs continue to be an issue. While Linux has been easily adopted on the server side, desktop continues to be Microsoft monopoly. On the enterprise side, where piracy is a non issue, adoption has been slow and sparse. While Sun Microsystem claims to have major wins with the JDS system in organizations like National Insurance Company, we are yet to see huge deployments of this nature.

Kramer vs Kramer
The open source market grew significantly during the past two years, but concerns about service capabilities-mainly maintenance and support-still blight adoption. The market will grow only if specific open source products, such as Linux, JBoss, Eclipse, or Tomcat, become parallel technology standards, say experts. This is already happening to a great extent.

Microsoft India manager (platform strategies) Abhijit Das says that the plethora of Linux versions made open source developer innovation a reality at the expense of achieving a common technology standard

A much-overlooked phenomenon is that while Linux has become the catchphrase when one talks of open source, applications like the Apache Web server, the Sendmail mail server, JBoss application server and JSP (Java Server Page) conversion tools like Tomcat have often been more successful. Apache proponents claim that it holds an 85% market share of the Internet server market, where Linux is still struggling to gain traction against Microsoft. The scope of open source technologies in consulting services could extend to even embedded Linux, distributed architecture design and managed migration to open source operating systems with some help from the large hardware vendors.

However on the Linux front itself, the current milestone for Linux is its growing emergence as a key database management platform. "When Linux is shipped as part of a suite with appropriate support built into the license, as Oracle is doing, it is hugely reliable," says Gopi Kumar Bulusu, CEO of Sankhya Technologies. "We run Oracle on RedHat, and even deliver our DMS solution on Linux."

Right now, a strengthening software innovation network riding on the deep pockets of hardware vendors, ISVs and independent software developers alone cannot proliferate Linux across the Indian enterprise, observers note, in the absence of guarantees for reliability, RoI and TCO. Or solve the problem of how much to use and when to use.

Proviso: Linux's keys to the datacenter kingdom presently dangle from the concentric rings of consistent performance/support/maintenance track records, customer insight and realization of top-of-the-mind trust, stronger technobranding, massclusivity (a combination of customizability and exclusivity) and niche solutions beyond Windows. Time, converging market interests and strong vendor leaderships will tell the rest of the tale.

Ravi Menon in Bangalore

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