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The Innovation Engine
Innovation has the potential to add over $50 bn to the industry by 2012. All partners in the innovation eco-system need to pull their weight in enabling this to happen
Ganesh Natarajan
Friday, August 31, 2007
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Speaking at the launch of the Nasscom-Boston Consulting Group report on the Innovation plans for the Indian IT and ITeS sector, eminent scientist and administrator Dr Mashelkar rightly pointed out that the biggest mistake people make is not when they aim too high and fail but when they aim too low and succeed.

While this altruism applies to all fields of human endeavor, it could really be appropriate in the third wave that the knowledge sector is now embarking on.

So who are the partners who will contribute to the movement. Nasscom has done yeoman work in the last few years with the well received and publicized innovation awards attracting the attention even of President Kalam and Prime Minister Manmohan Singh, and attracting participations from a wide section of multinationals, large, medium, and small firms, and even entrepreneurial startups. Other associations like CII have also done their bit.

The real weak link continues to be the academic and research institutions that have been mired in their own red tape. And private institutions are no betterin the process of earning money, they are making promises to more and more classroom and distance learning students. And, of course, the availability of finance for innovative startups has been a factor for many ideas of entrepreneurs not seeing the light of day.

The Rs 100 crore innovation fund announced by Nasscom is one step that will surely boost the confidence of innovator wannabes in the industry

At the firm level too, the focus on innovation has been more in the form of continuous improvement, necessitated by operational excellence and quality initiatives rather than conscious search for discontinuous benefits.

As James Abraham, BCG partner pointed out at the presentation to the industry in Bangalore, new product creation in intellectual property oriented firms and process innovation should be attempted in all services firms. To start the activity, diagnostic exercises on the present state of innovation and the path to reaching a desired state of extensive innovation need to be undertaken so that serious projects are planned and executed.

The other key recommendation of the study concerns all participants in the eco-systemthe government, research and academic institutions, financing agencies in addition to the firms and the associationneed to work in coherence to build an enabling environment for innovation.

The focus on engineering services has already demonstrated that there are new vistas of opportunity that hold great potential. Also, the best way to build significant domain understanding could well be to partner with traditional incumbent industries for building new value propositions for the domestic and global markets.

Where does the future lie for the innovation movement and what are the solutions to the malaise that seems to pervade the eco-system? The Rs 100 crore innovation fund announced by Nasscom is one step that will surely boost the confidence of innovator wannabes in the industry, and we can seriously expect that companies in IT and BPO will embrace innovation as their new mantra for profitable growth in the months to come.

The author is deputy chairman & MD of Zensar Technologies and the vice chairman of Nasscom.
He can be reached at ganesh@cybermedia.co.in

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