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Home > Industry > Data Talk

'Customers need education on the benefits of decentralization'
Sunday, May 21, 2006
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What's Akamai doing to make Internet a better experience?
Internet traffic is growing exponentially every year. The number of people accessing Web are also growing exponentially y-o-y. We believe that to handle this traffic surge efficiently you need a model in which Internet resources are decentralized and located close to the end user. This is what we are focused on doing. We are getting resources close to the end user. This is done by decentralization of resources. Our servers are located on the edge of the Internet. There is no need to build a central site. We are also building a shared infrastructure that gives our clients on demand capacity.

How responsive have customers been to your model?
We have grown 30% y-o-y. But we don't consider this as an exponential growth. The problem is education. We have to educate customers on benefits of decentralization. Most of the big websites are our clients but smaller ones are not. It's only when they have a problem that they come to us.

-Harald Prokop, VP (Engineering), Akamai Technologies

You mentioned that Akamai is working with tier 1 networks as well as smaller ISPs helping them handle traffic better and efficiently. How do you do that?
Akamai servers deliver all media types, including HTML, graphics, downloadable files, Web application logic, flash, and streaming content. With Akamai serving this rich content from servers located geographically close to end users, Akamaized Websites load up to 10 times faster! Akamai's servers download and cache the content locally within the ISP's data center before serving it to the ISP's subscribers. This significantly reduces the expenses paid by the ISP for transit bandwidth, as the same piece of content is never downloaded multiple times from other ISPs, but rather the locally cached copy is used instead. Thus, ISPs that co-locate Akamai servers see both enhanced performance and reduced expenses!

What are the new technologies-applications that Akamai is currently working on?
We foster a very innovative culture within Akamai and we are working on several next-generation initiatives. This year we are doing a major push into application acceleration solutions with our dynamic site accelerator and remote application accelerator services. These products address critical pain points in the industry by making B2B and B2C applications high performing and more reliable. On the Internet as a whole, we are seeing greater adoption of applications over IP and a greater use of IP for media distribution. Already you are seeing a huge demand for songs, for example, with Apple iTunes. We believe you will see sites becoming more dynamic and personalized. We expect to play a critical role in enabling and accelerating these technological trends.

As the world increasingly goes wireless, what kind of role can we expect from Akamai to improve the overall wireless experience?
We already deliver a significant amount of wireless content today for a number of major wireless networks. For instance, we provide mobile media delivery of video clips for multiple channels for a very large US-based service provider. These include song video tracks, concert videos, weather report, news, and sports. As another example, a major sports channel and a major Hollywood entertainment channel are using our 3GPP platform to deliver video content to a national wireless carrier network in the US. Besides delivering rich media to wireless users, we are also seeing exciting opportunities in utilizing our edge processing capabilities, network breadth and content management tools to deliver a rich experience for wireless users. For instance, a challenge in delivering text content is transcoding the HTML pages into WAP pages that are suitable for display on a wireless device. Here our edge processing technologies such as ESI, Edge Computing, and Advanced Cache control play a critical role in transforming and customizing the content at the edge of the Internet to deliver a targeted experience for the wireless user.

What kind of work is Akamai doing in India?
We are not outsourcing any work here. We don't look at India that way. Our people here own their work. We are doing a lot of product development out of India and building new services. We are leveraging our operations here to drive scalability and operational efficiency across the globe. In fact, we are soon going to launch our first product developed out of our Bangalore center.

How is India as a market for you?
We have demonstrated that our products and services have a market in India. We have all big names in India as clients. We expect accelerated growth here thanks to growing broadband adoption. More and more business is going on line. People are increasingly using web to shop and do other things.

-Ravi Shekhar Pandey

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