Organizations are re-examining the ways that products and information flow
along the supply chain. For the effective management of the supply chain, the
company needs to implement solutions such as inter-enterprise logistic
management, tools such as bar-coding, electronic catalogs, EDI, e-procurement
solutions, B2B exchanges and the like. Electronic Data Interchange (EDI) is
defined as the inter-process (computer application to computer application)
communication of business documents in a standardized electronic format. EDI is
a subset of Electronic Commerce that recognizes the need for interpersonal
(human to human) communications, monetary transfer, and the sharing of common
databases. Therefore electronic commerce is broader in scope than EDI.
EDI essentially unifies the format in which information is exchanged. This
helps a business by providing a single-view about customers and transactions
eliminating possibilities of error. Thus the barriers to entering an electronic
marketplace are greatly eased. A prospective supplier only needs to go to a
single electronic marketplace. To communicate with each other, the various
participants in electronic commerce need to harmonize their procedures and
processes. Examples include common trading partner registration and the adoption
of standard implementation conventions for EDI messages.
EDI can be used in any organization that transacts business with outside
partners like suppliers and delivery chain partners.
The typical members of the chain that EDI cuts across include manufacturers,
retailers, banks, transporters, customs, ports and so on. Specifically, EDI is
very helpful in international trade, as a large number of agencies are involved
and high speed transmission of information is required for efficient, easy and
low-cost processing of the voluminous paperwork involved. EDI reduces
administrative delays and procedural complexities and reduces the transaction
time taken in clearances.
There are two ways of implementing EDI depending on the budget and the scale
of usage that one plans. The quickest way to implement EDI is to use a
"service bureau" like NIC or VSNL, in India. A service bureau is an
outside company that receives your information via fax or other means then
converts it to EDI for transmission to your trading partner. When a purchase
order or information is received via EDI from a trading partner, the service
bureau converts it into a paper document and faxes it to you.
The other alternative is to implement one’s own EDI system. This involves
purchasing EDI software, installing it on your system, integrating EDI with your
core business applications, synchronizing formats and other information with
your trading partner, and perhaps training someone to handle EDI activities. It
also requires signing up with a third-party network service provider to handle
EDI traffic.
The other impact of EDI is cultural. EDI transactions and the documents
therein cannot be tampered. One record of the transaction travels through the
entire chain. Therefore, EDI cannot survive in an environment that seeks to
manipulate the transaction in any manner. This is the reason that though EDI got
introduced in India as early as 1992, it never got mainstream and widespread in
its application and usage. There were heavy opposition from employees of various
government agencies to the introduction of EDI because it meant a loss of ‘freedom’
to handle the transaction.
The commerce ministry has selected regulatory and facilitatory organizations
for coordinated EDI implementation. These are the customs, the
Directorate-General of Foreign Trade, regional licensing authorities, the
Airports Authority of India, scheduled banks, airlines, the Reserve Bank of
India, the Directorate-General of Commercial Intelligence & Statistics,
Chambers of Commerce, inspection agencies, export promotion organizations, Port
Trusts, the Container Corporation of India, and insurance companies.
The dotcom meltdown and the tech crash have brought home an old truth—technology
is not a solution, it is what you do with it that counts. Similarly,
e-procurement by itself is irrelevant. It is how well ones applies it that makes
all the difference.