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Tackling Storage Nightmares
New storage management solutions, such as SRM, ensure continuous data availability and lower TCO
Shrikanth G
Friday, June 09, 2006
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The reliance on business-critical applications has driven enterprises to deploy and maintain complex and expensive storage infrastructures. For today's distributed large enterprise, managing the data explosion, having visibility into how the data is being used and by whom, ensuring continuous business operations, and allowing for efficient access to data from remote offices has become more critical than ever.  The need for continuous data availability across a diverse infrastructure with different standards and technologies has increased the cost of manageability challenging enterprises who have already been struggling to lower the total cost of ownership. The emergence of new business models demanding non-stop application availability has made organizations also feel the need for storage management solutions, such as Storage Resource Management (SRM), SAN Management etc to ensure that end users can work uninterrupted.

Doing a Storage Resource Due Diligence
There are various products available, which discover and analyze storage resources on a periodic basis. With its pre-configured reports, these products answer the high level questions about your enterprise storage utilization:

  • Who or what is consuming storage resources?

  • How are storage resources being consumed?

  • Which users consume the most space across the network?

  • Which servers are nearest capacity?

  • Which volumes are nearest capacity?

  • When will storage capacity be exceeded?

  • What is our enterprise storage capacity?

  • How rapidly are applications growing?

  • How rapidly is enterprise storage capacity expanding?

An Advantage Enterprise
SRM solutions help enterprises avoid the guesswork, out-of-capacity planning by forecasting future needs. It helps organizations to truly operate at peak performance. Scheduling and automating reports, queries, and processes to eliminate data access and storage-related failures before they occur while maintaining storage infrastructure available round the clock.

SRM solutions also help in planning more effectively the storage capacities and lower administrative costs and training time. It helps one take complete control of tasks such as viewing, analysis, and control at the fingertips and enables business continuity. Let's look at how to manage a SAN environment using a storage software tool. For instance, a SAN can be broken down to three layers, the array, connectivity and hosts. Each layer has its own objects that make up the SAN resources to be accessed by the hosts. The first step is to to discover these objects in a multi-vendor environment and map the relationship with an integrated storage resource management tool. Next is to monitor the status or usage of these resources/objects. It is only then we understand how these resources are being utilized in the SAN. It is critical to have in place these basic capabilities using an integrated tool to capture the data from multiple sources that enable planning and manage changes in the SAN, thus improving service levels, performance and availability.

It is said that for each $1 spent on storage, an enterprise needs to spend $5 to $7 on managing it. As storage is growing at a very high speed, one cannot keep adding people to manage it. Given this ground reality, storage automation becomes very important

Is it possible to fully automate the storage infrastructure? To an extent yes.  Every vendor is working towards that goal and an answer is possible in near future. SRM helps increase the storage resources utilization and RoI. Automated billing for network storage infrastructure, Enterprise Storage Automation, Storage virtualization, Serial ATA, S-AIT, CIM, SMI, IP connectivity (iSCSI, IFCP, CIP) etc. are few other aspects where automation can impact positively. New enterprise storage management practices are evolving, which encompass the policies, user activities, system processes, and workflow by which one can deliver information management services across the storage network. Enterprise Storage Automation (ESA) increases the quality, consistency, and responsiveness of storage infrastructure and execution. Unlike traditional solutions, storage automation tools are designed to automate the complete range of processes across the diverse systems in the organization and deliver application-consumable storage management services.

The Implementation Phase
Once you have had a snapshot of the enterprise wide storage consumption patterns, you are all set for deploying the SRM package, but the solution you have planned should deliver the following:

Consolidation: Data and application integration can help simplify systems management and improve security. Centralized storage management tools can contribute to better scalability, higher availability, and improved disaster tolerance. 
Virtualization:
Without changing applications or disrupting user behavior, virtualization could make your IT infrastructure more responsive, scalable, and reliable.
Automation:
Given that storage needs will only continue to grow in the future, autonomic capabilities could help protect your data.
Integration: When all servers have secure access to all data, your infrastructure will be positioned to better respond to the information needs of an on demand world.

Another best practice is taking a component approach. By packaging complex or repetitive tasks performed by IT administrators as reusable, on-demand services, storage automation products helps MIS managers in moving from passive monitoring to proactive control of the storage network, enabling administrators to deliver higher service levels to storage service consumers. This is done while reducing the total cost of storage ownership. A good storage automation product can eliminate outage due to error or delays, empower storage administrators to manage larger environments, freeing storage experts for higher-impact activities. It can also reduce unused storage needed to buffer provisioning delays and accelerate adoption of technology and practice innovation while reducing maintenance burden.

Issues at Large
Some of the issues in the route to automation solution are:  Speed of the network, density of the file systems, restoring speed of the tape devices and disaster recovery of backup server. Customers still have shortage of specialized expertise required to meet their storage-related challenges across the enterprise that really understand the data management.  Needed skills are broad-based but not available in-house.  Customers need to align technology, business processes, and an effective operational model, which is very critical to long-term success.  Customers also need solutions to leverage their existing strengths and resources, while responding to their real business needs.

Another important factor is that each customer has different information life cycle. Therefore to manage it, one needs to understand different data types and their value to the organization at any point in time, based on the business requirements for a specific application.  So customers want customized solutions for their requirement and also looking for one stop shop kind of model, they want one vendor to take ownership of the complete solution. There are some other factors in the route to storage automation-Storage automation has transition pangs and it will take time to stabilize. Inoperability is the key, hence arriving at compatible set of solutions is indeed a challenge. Moreover, automation consumes good deal of IT spend hence budgeting becomes the key issue. Also it is not a one time investment, one has to keep improving storage infrastructure and keep it in the pink of health.

Shrikanth G
shrikanthg@cybermedia.co.in

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