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India Learning
Moving away from traditional classroom learning by rote, India is fast adopting a more cost-effective and interactive way of learning
Atreyee Dutta
Saturday, February 06, 2010
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The CBT Systems seminar in Los Angeles, October 1999, witnessed the revelation of the term, e-learning. However, its origin could be traced back a few decades.

During World War II, the US faced immense instructional problem as thousands of recruits had to be trained on sophisticated weapons, which demanded training manuals to be effective and time saving. Going with the old gnome, Necessity is the mother of invention, a new mode of instruction was tailored to suit the training needs based on Frederic Skinners theory of operant conditioning. This came to be known as ISD or instructional system design that aimed to optimize the learning experiencethe precursor to todays e-learnings.

The Great Indian Adaptation
Indian market too has adapted to the need of imparting effective training and fulfilling educational goals. With growing Internet access, educational institutions and the corporate sector are moving towards e-learning modules because of their portability and cost-effectiveness. It is important to note that a considerable percentage of Indian population comprises students and young professionals who need to be taught and trained.

For these sections, e-learning provides a cutting-edge solution that transcends the time-place barrier and at the same time provides a learning environment that does not require them to attend regular classes. For example, Gurukul Online Learning Solutions not only provides vocational education courses, but also offers live virtual classroom connectivity across the nation. Institutes like Indian Institute of Management, Indian Institute of Technology, and Indian Institute of Foreign Trade are presently offering e-learning courses. Not only education, but the corporate sector as well has been amalgamating e-learning with their knowledge management system and greater business strategies to improve performance.

In 2004 e-learning was the dominant form of employee training method. 50% of employees predicted that e-learning would become the standard method of training within the organization by 2010. We can conclude that more than 30% of the people predicted that their organization would also focus on the creation of e-learning content in the following years.

E-learning companies in India, majorly inclined towards custom courseware development, are part of the offshoring industry worth $341 mn, by the end of 2008. In contrast to the recession impacting the growth of different industries, it is being estimated that the Indian e-learning offshoring industry will grow at a 15% CAGR till 2012. It is estimated that the market size will touch $603 mn by the end of calendar year 2012. According to Vipul Rastogi, head, enterprise solutions, India and VP, NIIT, "Recession has propelled the corporate sector to consider cost-effective and interesting training methods that have robust engaging modules followed by a feedback mechanism." The outsourcing industry involves content development, technology and services. Outsourcing diversifies into third party providers, offshore delivery centers of international e-learning providers and consulting firms.

People look at e-learning for increasing productivity, faster time to competence and process optimization

Rajesh Jumani, chief marketing officer, Tata Interactive Systems

Recession has propelled the corporate sector to consider cost-effective and interesting training methods followed by a feedback mechanism

Vipul Rastogi, head, enterprise solutions, India and VP, NIIT

Verticals and Players
Apart from e-learning firms, IT, BPO, and publishing sectors have also ventured into the e-learning market. Studies reveal that e-learning not only caters to academia and the corporate sector, but also to defense, aviation, government institutions, healthcare, telecom, and retail. It can be forecasted from the graph that in the years to come organizations will adopt e-learning as their predominant delivery method followed by instructor led training and multimedia. One can also interpret that e-learning will not remain merely confined to training purposes, but will be applied with a holistic business benefit in mind.

The top players in the Indian e-learning gamut are Brainvisa, Maximize Learning, Tata Interactive Systems, NIIT, Genpact, Learning Mate, Lionbridge, Sify, Helix Technology Solutions, and Deloitte. All these e-learning companies have been significantly contributing to the evolving e-learning 2.0 market by collaborating with the leading tool vendors such as Captivate 4, Articulate, Lectora, and Camtasia or by working on an in-house developed authoring tool.

E-learning 2.0
The traditional e-learning revolves around courses, timetables and testing. In contrast, e-learning 2.0, a term coined by Stephen Downes, amalgamates different tools and web services such as blogs, wikis, podcasts, audio-video streaming, chat rooms and takes learning to a different level altogether. Rastogi adds, "India is very much open to e-learning 2.0. The current trend is to transform static content into an interactive one with elements such as mentor support, online question and answering capabilities. This would make e-learning far more flexible and interesting."

Drawing from web 2.0, e-learning 2.0 aims to reduce dependency on centralized systems such as Learning Management System (LMS), and employ creative ways to content development using free and open source software (FoSS). Edublogs.org and wikispaces.com are blog and wiki resources for e-learning that demonstrate what can be called as e-learning 2.0. This genre of as e-learning based on networking is similar to Twitter, Facebook, Vox, and Multiply.

Rajesh Jumani, chief marketing officer, Tata Interactive Systems says, "From catering to training needs only, e-learning in India has come a long way. Now, people look at e-learning for increasing productivity, faster time to competence and process optimization. CXOs view e-learning not just as a training solution, but as a tool to help achieve organization initiatives." India has always been at the forefront of technology, and is quickly adopting interactive learning that incorporates features of web 2.0. Page turner e-learning courses are no longer the mantra. Business simulations, game based learning, story based learning, mobile learning and learning portals are the buzzwords.

Henceforth, one can conclude that working around e-learning 2.0 represents a cultural shift for e-learning organizations in India because the modules would not only serve for informal learning, but would also provide performance support.

Atreyee Datta
atreyeed@cybermedia.co.in

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