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Time and again, we have seen how critical security is to an enterprise. The
security market has seen a steady growth this year too, despite the recession.
Strong and continuing growth of networks and increasing security threats are
driving the growth in demand for comprehensive network security solutions in
India. Though the Firewall still is the most dominant, emerging technologies
such as SSL VPN and IDS/IPS are gaining momentum too, along with other
integrated solutions that offer multiple functionalities on a single platform.
Here are a few examples of how Symantec is helping consumers and organizations
across verticals in securing and managing their information-driven world.
ICICI Bank
As ICICI bank operates in global markets; security is a major business
concern. They selected several Symantec technologies and services to address
their requirements in this area. First, for endpoint security, they rolled out
Symantec Endpoint Protection 11.0. In addition to enhanced efficiencies and IT
staff productivity gains, including a 10% improvement in IT staff productivity
improvements, the bank expects to save $250,000 in lower software licensing
(compared to the solution prior to this).

Second, ICICI bank added Symantec Security Information Manager for
centralized security management. They augmented the solution with Symantec
DeepSight Threat Management System for proactive, real-time threat reports. The
solution provides the team with automated log monitoring, which is projected to
cut the time spent monitoring and managing the security environment in half and
to reduce the time required to complete audits by 30%. ICICI bank has also
implemented Symantec Mail Security appliances that reduce spam and dramatically
slashed false positives. Projected results include annual savings of
approximately 1,250 work daysor 10,000 hoursemployees previously spent
managing spam.
HDFC Bank
In Feb 2008, Symantec announced that HDFC bank, Indias leading global bank
has entered into a $7.4 mn, three-year strategic enterprise level agreement for
IT compliance, enterprise security and storage management solutions. Under the
agreement, Symantec is also providing HDFC bank with consulting and
implementation services. HDFC bank entered into this deal with Symantec to
further enhance the banks security posture, ensure that data is protected and
available; and also to help facilitate their compliance and corporate governance
programs to increase customer confidence.
The bank has a network of 754 branches and 1,906 ATMs across 327 towns and
cities in India. Due to exponential data growth and the need to comply with an
ever-expanding number of laws and regulations, HDFC expanded its relationship
with Symantec to help minimize risk and maximize the efficiency of its IT
organization.
Symantec is now providing HDFC with a comprehensive set of security and
storage solutions and services:
- IT Compliance Solution will help HDFC Bank automate and standardize
processes for compliance with laws, regulations and frameworks including SOX,
Basel II, COBIT, ITIL and ISO 27001.
- Security Information Manager will provide HDFC Bank the ability to
automate incident management and event correlation across all security
devices, network devices, applications, servers, operating systems and
databases.
- Mail Security and Database Security solutions enable the Bank to secure
their messaging environment and protect sensitive information. The final layer
of solution will be focused around protecting critical network endpoints of
HDFC bank with the integrated endpoint protection and network access control
solutions.
- Together, Veritas NetBackup, Veritas Volume Replicator and Veritas Storage
Foundation will help HDFC improve efficiency, protect information and minimize
server downtime at critical branches of the bank.
National Commodity & Derivatives Exchange
When backup operations threatened to implode due to burgeoning data volumes,
NCDEX standardized the exchanges backup-and-recovery infrastructure on Veritas
NetBackup. This helped it decrease backup and recovery time by nearly 80%from
twenty hours to six hours. The team also designed and implemented a disaster
recovery solution, built on Veritas data center management solutions, which
allows NCDEX to replicate data from its primary to secondary data center
locations as well as fail applications over in real-time, increasing hardware
efficiency and ensuring maximum availability for business-critical applications.
As a result, NCDEX has saved more than $200,000 through hardware cost avoidance
and increased system availability for businesscritical applications to 99.9%.
Wipro
Wipro implemented a compliance solution based on Symantec software to automate
and ensure IT compliance while optimizing email archiving and discovery, which
on completion expected to reduce audit preparation time by 20-30 %.
Standardizing on Veritas Data Center Foundation for the management of storage,
servers and application performance, Wipro improved employee productivity by
nearly 30% and reduced email storage requirements by 20%. With improvements in
the data center, Wipro has been able to accelerate the data backup process,
cutting the backup window in half.
Tata Consultancy Services
Tata Consultancy Services decided to consolidate backup and recovery and
security monitoring and reporting using Symantec products.
The centralized backup and recovery environment is producing significant
business value for TCS, including savings in tape drive costs, an improvement in
backup success rates, and an improvement in IT staff productivity resulting from
a 40% reduction in the time spent managing backups. A Symantec Elite Program
agreement for NetBackup provides TCS with greater flexibility and reduces the
amount of time to provision new data center servers.
For threat protection and management on endpoints, the TCS team relies on
Symantec AntiVirus Enterprise Edition and Symantec Enterprise Security Manager.
The combination allows TCS to proactively monitor and manage their threat
landscape, helping to reduce the number of security impacts to the TCS IT
environment.
Reliance Communications
Reliance Communications standardized backup and recovery operations on
Veritas NetBackup, which allows it to use the most cost-effective server and
storage hardware platforms as well as operating systems to support 50% annual
data growth. The solution has helped improve IT backup staff productivity by an
estimated 78% and is proving scalable, handling weekly backup volume of more
than 150 terabytes.

Working with Symantec Consulting Services, Reliance added Veritas Storage
Foundation for Oracle RAC, to support the companys PhoneGen application
(electronic recharging/OTAF process) for mobile subscribers, through which
significant revenue streams are generated. The solution has improved application
availability to 99.99%.
TVS
The top priority of the TVS Group was to deliver tangible business value
back to both organizationsTVS Motor Company and Sundaram-Clayton. Their past
experience of deploying Symantec on various instances, over the past few years,
had been quite satisfactory. TVS had a disparate server environment scattered
across multiple locations in India, they standardized backup and this has been
restored on Symantec Backup Exec Data for more than twenty servers. It is now
backed up on a regular basis with an estimated success rate having improved by a
minimum of 10%.
In the case of endpoint security and messaging security, the team upgraded to
Symantec Endpoint Protection 11.0 and Symantec Mail Security. Prior to when the
solution was rolled out, four dedicated full-time employees, who were previously
assigned the task of managing issues related to spam, are now dedicated to other
more business-critical initiatives. In addition, spam was reduced to less than
1% of all email and false positives are virtually non-existent. The time
employees spend dealing with spam email saves each employee approximately ten
minutes per workday.
Team DQ
maildqindia@cybermedia.co.in
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