After a decade of false starts, Bill Gates is back with the project he has spent maximum time on. His reputation is at stake as he brings pen-based computing to the masses...
How would you rate a piece of technology which is supported by 24 hardware
OEMs, 8 original design manufacturers (ODMs), 32 software application and
services vendors—five of them Indian, four semiconductor technology companies,
11 component manufacturers and one design and manufacturing company? Sure they
must be dreaming something big, something that could dazzle the whole world.
Dazzle it certainly did—more than the Times Square with its million watts of
neon lights put together.
Actor
Rob Lowe poses with Bill Gates, chairman and chief software
architect of Microsoft, as he takes photographs using the webcam
mounted on the Tablet PC during its launch
Despite the fact that the Tablet PC details have been known and posted on
innumerable sites for months, there was a huge population of corporate
customers, partners, media, reviewers and technology enthusiasts, besides
onlookers who gathered at the Ambassador Theatre in New York to hear it from the
horse’s mouth—the chairman and chief software architect of Microsoft, Bill
Gates. Hundred others thronged the Crowne Plaza Hotel across the road to gauge
for themselves what Microsoft and its partners have been claiming for months
would change the face of mobile computing. Not satisfied with just roping in its
partners for the gala show, complete with laser displays and maverick Gates
introductory speech, the company also decided to bring in writer Amy Tan, actor
Rob Lowe and Dr Steven Covey of ‘The Seven Habits Of Highly Effective People’
fame to share and talk about their experience with the product.
So does that qualify the Tablet PC as a disruptive technology piece? While it
may be too early to pass judgment, it’s certain that the $400 mn and 10 years
spent by Microsoft on this project has realized a long held desire—for over
twenty years scientists have been dreaming about creating a real PADD, the slate
device that the inhabitants of Star Trek used to record and access data as they
moved around the starship Enterprise. And while there have been attempts to
duplicate it over the years, the Tablet PC may be the first successful
incarnation. For beginners, the Tablet PC starts out as a simple ultra-light
Windows XP compliant notebook, complete with keyboard—detachable in some cases—and
capable of running all Windows programs.
Ranging between Rs 80,000 to Rs 150,000, these Tablet PCs generally come in
two versions—convertibles or hybrid types that appear to be regular laptops
until one rotates or folds their screens and the slate type. While some Tablets
may snap into optional docking stations, many others boast of integrated
wireless networking.
Ink goes digital! "The Tablet PC is a great example of how computers are adapting to how
people really work, whether they’re taking notes in a meeting, collaborating
wirelessly with colleagues or reading on screen. We’re just scratching the
surface of what is possible," Gates said during the launch.
Answering
media questions about the killer application that would force a laptop user to
shift to the Tablet, Microsoft’s corporate vice president of the Tablet PC
division Alex Loeb said that it’s important to understand that notebook users
don’t give up anything when they switch to a Tablet PC. "The Tablet PC
runs on Microsoft’s most powerful operating system. It’s also one of the
most mobile computers ever developed. There are no compromises with the Tablet
PC—it has all the functionality of a traditional laptop, plus more," he
added.
That "more" Loeb cites will allow users to choose how they input
and manipulate data. The Tablet PC is built with an electromagnetic screen that
allows users to write or draw with a digital pen. The screen digitizes the pen
movements and displays them as handwritten or drawn ‘ink’, and makes the
hand-scripted text available to a handwriting recognizer, which translates the
handwritten words into standard text in typeface.
The Tablet PC is also built on a new Microsoft operating system, the Windows
XP Tablet PC Edition, a superset of Windows XP Professional. This means that the
Tablet PC platform has the same level of functionality as other computers
running Windows XP Professional, besides supporting all legacy Windows
applications. But this also means that the new platform provides a powerful
foundation—including the .NET Framework—for developing new Windows-based
applications that support Tablet PC digital pen and ink capabilities. And that
is what can trigger the growth of this product; Microsoft expects 500,000 to 1
million Tablet PCs to be sold over the next year. No wonder then, the company
has tied up with so many partners.
A
beaming Bill Gates displays the new Tablet PC, as he announces the
launch of the product at Ambassador Theatre, New York
The new apps While a lot has been written about what a Tablet PC is, very few have
actually talked about the applications being developed around it. One of the
breakthroughs of the Tablet PC is its support of ‘ink as ink’. The Tablet PC
not only features a highly accurate handwriting recognition engine—with
support for US and International English, French, German, Japanese, Korean and
traditional and simplified Chinese—it also gives its users the option of
preserving digitized handwritten text as digital ink.
That means they function as a data type, such as numerals or text in
typeface, which can be exchanged, manipulated, saved and searched across
Windows-based applications and devices. For instance, handwritten text on the
Tablet PC can sent and received—as handwriting—in e-mail, while documents
with handwritten notes and doodles can be saved as Word files. A Tablet PC user
can also employ—or attach—more traditional input mechanisms, such as a
keyboard or mouse, to operate the computer. The Tablet PC also includes
voice-recognition software that enables the use of voice to command and control
applications as well as input text.
A Windows Journal utility lets the user store, organize, search, and modify
handwritten notes and drawings.
But that’s not all. The Zinio Reader, developed by the San Francisco-based
Zinio Systems, can help readers simulate the magazine-reading experience on this
high-tech device. One just needs to download a free reader and subscribe to
digital versions of the magazine of choice. The rest is taken care of by the
software which not only delivers the magazine issues complete with ads and
images, it also helps one zoom in and out, instantly search and scribble
handwritten notes on the pages, without permanently marking up the pages.Then
there is the SketchBook from Alias|Wavefront, a wholly owned SGI company. This
digital tool for artists of all skill levels, allows one to change brushes,
colors and pen pressure, undo and redo, manipulate image layers and integrate
digital sketches. Yet another tool, Corel Grafigo from Corel Corporation, allows
user to collaborate visually with colleagues. Groove Networks, on the other
hand, has come out with the Groove Ink Chat tool that can be used to exchange
written messages during meetings, presentations and training sessions. The
digital ink support to Grove Workspace, also means that Tablet PC users can now
create secure "shared spaces" in which they can interact with
colleagues, customers, partners and suppliers, on the fly using variety of
communication and collaboration tools. Also, companies like Stentor and
Allscripts Healthcare Solutions have announced the Tablet PC editions of their
electronic medical records management tools—iSite Enterprise and TouchWorks
respectively.
CASE
STUDIES
n BAE
Systems North America, a world-class systems, defense, and aerospace
contractor, is deploying Tablet PCs to create a wireless-enabled
virtual office environment. With over 22,000 employees at more than
50 sites across North America, BAE is looking for a computing
solution that offers the mobility, flexibility, and security that
such an environment requires. BAE employees spend little time at
their desks, logging a lot of time on the road or in meetings with
customers or partners. Away from a desk, a lot of creativity is
jotted onto the back of napkins or scraps of paper. The company
needed to capture this creativity in a way that was easily and
dynamically shared with colleagues, supervisors, and clients. The
Tablet PC is not only mobile; its pen and ink capabilities allow BAE
employees to take electronic notes and instantly organize, update,
and share their ideas with one another and their customers, breaking
down substantial barriers to a corporate environment without limits.
"We want to take advantage of this leading edge technology and
capability to integrate our global company, and that’s what our
employees and customers expect from a global technology
leader," says Gary Mucha, vice president of Operations, BAE
Systems North America.
n The
law firm of Weil, Gotshal & Manges LLP deployed Tablet PCs in
its office in California’s Silicon Valley in July to enable its
attorneys to take and store notes electronically, and to increase
collaboration among attorneys, clients and staff. Using Tablet PCs,
attorneys at WG&M are able to take freehand notes on the screen
while on the go, either in client visits, courtroom appearances or
off-site meetings, with the option of converting the notes to text
format or leaving them as handwriting. Either way, the notes are
securely stored and can be searched—making managing and retrieving
much simpler and easier. Attorneys can then drop these notes into
Outlook e-mail or Word documents and securely send them to
co-workers and clients across wireless networks. "With the
Tablet PC, attorneys are able to capture information electronically,
storing and sharing within our knowledge management structure,"
says Jim McGinnis, chief information officer, WG&M.
Not to miss the likes of EDS and SAP. While EDS announced the deployment of
its Teamcenter software on the new operating system, SAP said that it has
integrated the Tablet PC features on the Windows XP OS into mySAP CRM. And if
you thought that’s all, check out the e-version of the paper-based
FranklinCovey Planner that is being introduced by FranklinCovey and Agilix Labs.
The Planner uses digital ink to enable one to store, organize and prioritize
notes, appointments and tasks, beside helping one to quickly find them at a
later stage.
While Microsoft’s early attempts to get pen-based computing off the ground
had failed, the company is determined not to take any chance this time. Besides
10 years of hard work, the company is also relying on the timing of the launch.
"Looking back, we can say the hardware and the software weren’t there.
This time it really is ready for prime time," Gates said replying to
questions from analysts, technology vendors, and reporters during the press
conference.
Though experts and analysts have been saying that the Tablet will not be able
to create an impact until more software applications are created to take
advantage of the Tablet PC’s pen and portability, the world’s richest man is
optimistic. "The Tablet PC is a great example of how computers are adapting
to how people really work, whether they’re taking notes in a meeting,
collaborating wirelessly with colleagues or reading on screen. We’re just
scratching the surface of what is possible."