In popular perception, Kolkata's IT resurgence has been marked by the arrival
of a host of leading software services and BPO players, who dot the entire
landscape surrounding Sector V in Salt Lake and now spreading beyond into the
new Knowledge City around Rajarhat. However, one can never accurately gauge the
IT health of a city without monitoring the activities of the local reseller
community. And this is precisely where the signs of the city's IT renaissance
become evident from the fact that a majority of these resellers have transformed
themselves into solution providers.
With the number of significant solution providers from the city increased
manifold in recent times, it would be an impossible exercise to profile
activities of all of them simultaneously. Instead, what Dataquest has taken is a
snapshot of few of them across the spectrum, ranging primarily from system
integrators (SI) to pure-play network integrators to former box pushers who have
now donned the garb of solution providers.
Embee Software
There might be little scope of argument that Embee Software is the premier
solution provider from the East, though nearly half of its revenues in 2006-07
came from Mumbai. It was the "Premier Enterprise Business Partner in East" for
HP, a premier IBM Partner, a Gold Certified partner of Microsoft as well as
Intuit Software's "Best Partner for Innovation" internationally. In terms of
pedigree, very few can beat or even compete with Embee Software, a solution
provider that also offers facilities management and manpower sourcing on SAP,
Microsoft, Oracle, and Lotus skill sets across South East Asia.
The year gone by saw Embee boosting its topline by 20% to reach Rs 80 crore,
but its bottomline grew by a whopping 100%. Microsoft, HP, and the Lenovo-IBM
combine were the major contributors to the business-Microsoft accounted for Rs
33 crore, HP Rs 18 crore while Lenovo around Rs 7 crore. There was much movement
within the company on the SAP front too-not just Embee internally implemented
SAP, but also was the first vendor from Eastern India to implement SAP B1
solutions amongst SMEs. During the year, Embee bagged nine SMB contracts
including Selwell, Indo Danish Tool Room, Tintec, Mayur Plywood, and Pioneer
Properties among others.
SAP B1 was the major catalyst for Embee's SMB successes in the last two
years. Admits Sudhir Kothari, CEO, Embee Software says, "We needed a vehicle to
go to SMEs and SAP proved to be the ideal choice." Not unexpectedly, therefore,
Embee expects a large proportion of its revenue to be accounted for by sales
into SMBs. In fact not just in the east, even in Mumbai Embee has bagged a
handful of SMB clients like eClerk, Tata Engineering, Bajaj Electricals, and
First India Credit among others.
IT landscaping was another focus area for Embee during FY '07 with clients
like Tata BlueSCope, ILFS, 3, Sido Pharma, Reliance Energy (Delhi), Glenmark,
Tata Chemicals, Gujarat Gas, Bombay Dyeing, and Sharekhan getting added into the
roster. There were SME takers from Kolkata too like Saregama, DIC, and Graphite
among others for its Track-IT solution from Numara Software.
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"We are now the biggest networking SI in the eastern part of
the country"
-Jaideep Chakrabarti,
head, Netwings |
Netwings
This Salt Lake-based company has emerged as one of the leading network
integrators from the East. In the last few years, it has gained in prestige by
means of bagging a number of blue chip clients, both on the wireline and
wireless fronts. The impetus continued this year too: no wonder, the company
bagged many of the recurring businesses, including networking new buildings of
PwC and RS Software, third and fourth towers of Wipro datacenter in Kolkata,
besides TCS building in Bhubaneshwar.
Jaideep Chakrabarti, head of Netwings, says with justifiable pride that the
three projects in the city represent some of the biggest networking deals ever
undertaken in the eastern part of the country, and were won against bids from SI
biggies like Wipro, HCL, and Datacraft. The PwC project involved a pre-WiMax
pilot, campus-wide WAN implementation besides upgradation of the MPLS backbone.
Other marquee projects include the three-year facilities management project at
NTPC plants in Farakka, Korba, and Talcher besides an information highway
initiative at DVC.
The company has also decided to foray into infrastructure management, and has
tied up with Computer Troubleshooter to provide both remote onsite and offsite
services. "With a fifty people team in place, we are now the biggest networking
SI in this part of the country and plan to expand into Bangladesh, Bhutan, and
Nepal," says Chakrabarty.
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" The project at
ITR in Chandipur is a significant milestone in eastern India"
-Rajarshi Ghosh
executive director, Epitom Networks |
Diamond Infotech
The company, founded by Manoj Rathi in 1998 with an initial principal of Rs
9,000, ended 2005-06 with revenues of Rs 14 crore and even better touched Rs 19
crore in 2006-07. Add to this fact, Diamond was cited by DQ Week magazine as the
"Best System Integrator of Kolkata" for two years running, and it becomes
obvious that Kolkata players have truly arrived on the solution provider scene.
Customized solution has been Diamond's basic development platform all along. "No
two clients are alike and therefore, their needs are different too," says Rathi,
a principal he has strictly adhered to even at the cost of sacrificing on
margins.
The major focus areas for the company have been wireless projects, security
services, Microsoft solutions as well as connectivity projects. With a good
concentration amongst corporates and stockbrokers, Diamond bagged a number of
clients including LKP, Accord Capital Markets, Bonanza, Apeejay Group, Century
Plywood, Anand Rathi Group, Cement Manufacturing Group, Explotech, and Microsec
among others. Explaining the advantages Diamond has especially with the Kolkata-based
SMB clients, Rathi says, "We too face challenges in terms of meeting customer
requirements, but have an edge over MNC service providers since we have a good
rapport with customers at a local level. The challenge is to constantly upgrade
ourselves to the kind of services that MNCs provide."
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"No two clients are alike and, therefore, their needs are
different too"
-Manoj Rathi
MD, Diamond Infotech |
Epitom Networks
Though Epitom Networks completed its fourth year with revenues of around Rs
6 crore, in terms of innovation the company has emerged as one of the leading
names in Kolkata. In the past, Epitom had completed the pilot IP surveillance
project with 24 DVI antennas in Hill Cart Road for the West Bengal Police in
Siliguri. It had also undertaken a fiber backbone project under Railtel for
Eastern Railway and SE Railway, and a steerable antenna-based Wi-Fi project for
IIM Joka. But in 2006-07, what took the cake according to Rajarshi Ghosh,
executive director, Epitom Networks was its project at the Bengal Engineering
College.
Under the aegis of the World Bank TEQUIP project, Epitom undertook a Rs 1.4
crore networking project at BE College. This involved entire campus wide fiber
optics besides making all hostels Wi-Fi zones. Another major project was
Ambuja-Holcem, already implemented at Sankrail in Howrah, Bhatpada in MP and now
undergoing in Farakka. The project at ITR in Chandipur (Orissa), in its third
year, was another significant milestone in Epitom's history. This year, the
campus area network at ITR was upgraded. Ghosh says with justifiable pride that
this is the only fiber to desk site in the entire eastern zone.