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This year, Global Services-Tholons research team decided to form a new set of cities, which have the potential to figure in the top fifty emerging global outsourcing cities in the coming years. However, there is a lot to be done in each of these locations to develop and facilitate outsourcing activities. Hence, we decided to name this category as top ten aspirants. A few of the names mentioned in the list might make to the emerging outsourcing cities list in the coming years, but as of now, their interest and recent efforts to develop outsourcing industry helped them position among top ten aspirants.

The Bhubaneshwar landscape is undergoing a fast change, thanks to the IT companies coming up with new buildings like these in the city

The top ten aspirants list is full of interesting names. It has four cities from Asia itself. Of which, two are Indian cities (Bhubaneshwar and Thiruvananthapuram); and other two are Filipinos (including Iloilo City and Santa Rosa, Laguna).

The top slot of the list was bagged by the fourth largest Russian city, Nizhny Novgorod. The citys IT industry is one of the largest in Russia; and is known for its engineering, R&D, and software development capabilities. Many software developers and offshore service providers, such as Auriga, Devetel, Exigen Services, MERA Networks, RealEast Networks, and Teleca have their set-ups in Nizhny. Intel has its R&D facility in the city. Nizhnys educational structure, which is inclined towards mathematics and science, helped in building world class engineers and techies. Institutes such as Nizhny Novgorod State Medical Academy, Nizhny Novgorod State University, Nizhny Novgorod Technical University, as well as Nizhny Novgorod Institute of Information Technologies, focus on IT trainings. The city is a good nearshore location for European countries.

Bhubaneshwar, the Indian city that has bagged the second position in this category, serves the corroborative evidence of the fast emerging tier-2 and tier-3 outsourcing locations in India. The citys lucrative talent pool is attracting many outsourcing firms. This is why many firms have planned long-term investment plans for Bhubaneshwar. For example, Genpact has announced to set up a BPO center in the city. Genpact BPO center is expected to generate 3,000 jobs. Similarly, MindTree Consultings new project for the city is likely to create 5,000 jobs in Bhubaneshwar. However, these two projects are behind the schedule. And notification of the revised building norms by Bhubaneshwar Development Authority (BDA) has also contributed its part in putting many other IT projects on hold. Zensar Technologies project is one of them.

Another Indian city Thiruvananthapuram, is positioned at the fifth place among the top ten aspirants.

The technopark in Thiruvanathapuram symbolizes the growing emergence of the city as a premier offshore destination

Another interesting name in the list is Recife, Brazil. The city is Brazils fourth largest metro, and has a dedicated IT area called Porto Digital; which hosts ninety IT companies that employ over 3,000 people. The tech companies based in the city have another benefit of counting on techies produced by Federal University of Pernambuco, which has one of the best computer science departments in Latin America. The state government help Porto Digital to have world class business environment for the IT companies. Factors such as strong educational structure, international airport, cultural and geographical proximity to North America, makes it a potential location for North American buyers. Despite that, the city has not yet been able to catch global media attention yet.

Other cities that figure in the list are Cork (Ireland), Cordoba (Argentina), Puerto Rico (the US), and Amman (Jordan).

The article is based on Global Services, Tholons study
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