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The Power of Response
Symantecs Pune based Response Lab is racing against time to keep its customers safe from sophisticated future threats
Sudesh Prasad
Saturday, February 06, 2010
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Technical experts at Symantecs Pune based Response Lab are busy 24x7x365 trying to catch up with the bad guys who are creating viruses and malwares and attacking computer networks, individual machines across the world. As the nature of attacks changes leading to rise of polymorphic threats and multiple variants of malware, Symantec is asking its customers to move beyond the current signature based and even heuristic and behavioral approach. The threat landscape is changing with more and more web based attack. Also, tool kits on how to create viruses and malware are available freely on the Internet, and it moves very fast to vulnerable countries.

Global intelligence networkwhich Symantec has the largest amongst all the competitorscovers the whole world. Symantec has managed devices in about seventy countries from which it gets feeds. It has also deployed 40,000 sensors in 200 countries and around 120 mn threat viruses submission system. The virus submissions are also done by customers on a voluntary basis. This also includes the enterprise customers. The company has created decoys and probes network, and also, there is a consortium where different vendors get together and share the best practices. According to Ratnamala Dam Manna, head, security technology and response, Symantec Corporation, "We in the Response Lab deliver signatures for all the threat classes through live update. The Response Lab is a 24x7 global operation with a worldwide coverage on a follow-the-sun model. There is a research and analysis team also which is constantly engaged in identifying trends, and providing clues to the response engineers to keep up with the changing nature of threats.

The Response Lab delivers signature for all the threat classes through live updates

Ratnamala Dam Manna, head security technology and response, Symantec

The Strategy
The Pune team is focussing on three areas. It bases its protection on what is happening in the real world.

As traditional signatures are no longer valid for various reasons, the experts at the Pune center are trying to move towards more proactive Daisy row kind of threat. Symantec has recently released the new reputation based security models. The lab, which was inaugurated in November 2006, covers all the threat vectors under a single umbrella. They are related to each other because one vector is used to a payload of another kind of vector. The team is focused on all kinds of threatsmalware, security risk, spam, fraud vulnerability. They work closely with each other, and help in a faster resolution and a better understanding of the threat scenario. The center has servers which host both known and unknown threats. It also leverages across different vectors and through the global intelligence network.

Threat Outlook
Some countries dont have laws to monitor threats. Because of all this, there has been a huge rise in malwares. Symantec released 1.6 mn signatures in 2008 alone which is 60% of what it did in twenty-five years. According to Manna, "It is constantly increasing, and releasing singleton signatures for these unique threats that are not viable and have shifted from mass distribution to small number of threats which are unique and very distinct." There is a string called polymorphic viruses, where the same virus and strains change slightly and your signatures start failing. Though these signatures are needed, but they are not as effective and the effectiveness keeps reducing. The Response Lab is aware of 1.8 mn distinct malware strains, and are continuously engaged in collecting several thousands every day to make life threat free for its customers.

Sudesh Prasad
sudeshp@cybermedia.co.in

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