On the PC’s role in India

The number of computers sold in India annually before the advent of the PC was in hundreds. After the PC revolution in India in mid 80s, the Indian computer market started growing. The numbers went into thousands, then tens of thousands and finally, now, into the millions.

The PC is just right for the Indian psyche and the pocket: we are a highly individualistic and price-conscious people. The Internet has come not a day too soon, and that is what is driving the sales of PCs into homes and small offices in the so-called new economy, as well as in bolstering the IT infrastructure of the "old brick-and-mortar" economy.

On the PC’s significance for the IT industry, despite thinning margins

Without the PCs and the servers, you can’t do a thing about processing data. An obvious answer to thinning margins is to set up world-class manufacturing facilities, and see the PCs and the servers as a sub-set of the superset comprising the total solutions required by the targeted market. And give outstanding service and support to customers. This is what the major PC brands, I believe, are doing.

Page(s)   1