Table 3: Perceived
benefits of e-Governance initiatives - citizens
|
|
|
Benefits
|
|
1
|
Score
|
2
|
Score
|
3
|
Score
|
|
Transparency
in operation decision making
|
Best
|
Goa
|
88.6
|
MP
|
84.8
|
Chhattisgarh
|
82
|
|
|
|
|
|
|
|
|
|
Time
taken to complete transaction
|
Best
|
MP
|
89.4
|
Gujarat
|
88.8
|
Goa
|
82.8
|
|
|
|
|
|
|
|
|
|
Reasonable
charges
|
Best
|
MP
|
87.2
|
Goa
|
82
|
Delhi
|
78.2
|
|
|
|
|
|
|
|
|
|
Overall
rules, procedures, regulation
|
Best
|
MP
|
87.6
|
Goa
|
81.2
|
AP
|
79.2
|
|
|
|
|
|
|
|
|
|
Overall
ease of dealing
|
Best
|
MP
|
90.2
|
Goa
|
80.4
|
Chhattisgarh
|
80
|
|
|
|
|
|
|
|
|
|
E-payments
|
Best
|
Gujarat
|
88.6
|
MP
|
84.8
|
Chhattisgarh
|
84
|
|
|
|
|
|
|
|
|
|
Monitoring
and tracking of application
|
Best
|
Chhattisgarh
|
87.8
|
MP
|
87.2
|
Goa
|
84.4
|
|
|
|
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|
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