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IT's
Strategic Importance
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Any organization is
considered to have a strategic IT department in case it fulfils the
following four criteria:
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The CIO/CTO should
be involved either in decision making or in influencing during the
process of IT purchase.
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CFO/VP-finance
should not be involved in the decision making process in IT purchase.
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The organization
should have a separate IT department. Any organization having more
than one personnel involved in IT function is considered to have a
separate IT department.
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The CIO/CTO must
report to the CEO/COO/MD of the organization.
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As expected, existence of strategic IT Department is highest in the BPO
vertical, followed by IT Services/Software.
Source: DQ-IDC Midsize Enterprise Survey
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 Four
out of five midsize enterprises have IT department. The hit rate is nearly
100% for BPO and the IT services, while education sector scores the least
on this front.
Source: DQ-IDC Midsize Enterprise Survey |
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 In
7 of 10 enterprises the MD/CEO/COO has the final say in It purchase. In a
fourth of the companies IT heads and IT staffs are the primary influencers
while purchasing any IT related products and services.
Source: DQ-IDC Midsize Enterprise Survey |
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Source: DQ-IDC Midsize Enterprise Survey Source:
DQ-IDC Midsize Enterprise Survey |
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A major reason for emerging
enterprises not having a separate IT department is that they don't feel
the need for it. Those who do, say that having a separate IT department is
expensive with low RoI and they can easily outsource people. Those
organizations are likely to use IT consultants.
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Most BFSI respondents said
that an IT department helps in boosting employee confidence in tackling IT
related challenging
Source: DQ-IDC Midsize Enterprise Survey |
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I n
9 out of 10 organizations, decision
for purchasing IT products or services is centralized at the head
office, which invariably delay the process of purchase. In case of the
Services vertical, the figures are a little lower.
At an overall level, only one in every
ten organizations utilize the services of IT consultants, being high in
the case of BFSI and Education.
Source: DQ-IDC Midsize Enterprise Survey |
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