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Top BPO Employers 2007 |
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| Thursday, November 15, 2007 |
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Top BPO
Employers 2007 |
|
Company |
Empex Score
2007 |
Rank 2007 |
Empex Score
2006 |
Rank 2006 |
Change in
Rank |
|
vCustomer |
88.0 |
1 |
83.9 |
2 |
1 s |
|
e4e Business Solutions |
87.1 |
2 |
88.8 |
1 |
-1 t |
|
IBM Daksh |
83.4 |
3 |
P |
P |
P |
|
Genpact |
83.4 |
3 |
80.3 |
4 |
1 s |
|
Wipro |
81.8 |
5 |
80.8 |
3 |
-2 t |
|
HCL |
78.3 |
6 |
79.4 |
6 |
No Change |
|
Allsec Technologies |
76.3 |
7 |
P |
P |
P |
|
Ajuba Solutions |
74.9 |
8 |
79.8 |
5 |
-3 t |
|
Equinox Global |
74.8 |
9 |
P |
P |
P |
|
Brigade |
74.1 |
10 |
72.7 |
12 |
2 s |
|
EXL Services |
73.6 |
11 |
72.6 |
13 |
2 s |
|
HTMT |
73.6 |
11 |
P |
P |
P |
|
TCS BPO |
73.4 |
13 |
75.9 |
9 |
-4 t |
|
Knoah Solutions |
72.0 |
14 |
P |
P |
P |
|
Aptara |
71.6 |
15 |
P |
P |
P |
|
24/7 Customer |
68.6 |
16 |
75.8 |
10 |
-6 t |
|
Motif India |
67.9 |
17 |
68.1 |
17 |
No Change |
|
Transworks |
67.7 |
18 |
68.8 |
15 |
-3 t |
|
Cambridge |
62.1 |
19 |
65.8 |
19 |
No Change |
| P:
Did not participate last
year
Source: DQ-IDC BPO E-Sat Survey 2007 |
| Contrary
to popular perception, call centers can still be preferred employers if
they get their acts straight. In the top ten, IBM Daksh, HCL, Ajuba,
Allsec, Brigade, and even Wipro, to a large extent, are primarily involved
in voice work |
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