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Top BPO Employers 2007
Thursday, November 15, 2007

Top BPO Employers 2007

Company

Empex Score 2007

Rank 2007

Empex Score 2006

Rank 2006

Change in Rank

vCustomer

88.0

1

83.9

2

1 s

e4e Business Solutions

87.1

2

88.8

1

-1 t

IBM Daksh

83.4

3

P

P

P

Genpact

83.4

3

80.3

4

1 s

Wipro

81.8

5

80.8

3

-2 t

HCL

78.3

6

79.4

6

No Change

Allsec Technologies

76.3

7

P

P

P

Ajuba Solutions

74.9

8

79.8

5

-3 t

Equinox Global

74.8

9

P

P

P

Brigade

74.1

10

72.7

12

2 s

EXL Services

73.6

11

72.6

13

2 s

HTMT

73.6

11

P

P

P

TCS BPO

73.4

13

75.9

9

-4 t

Knoah Solutions

72.0

14

P

P

P

Aptara

71.6

15

P

P

P

24/7 Customer

68.6

16

75.8

10

-6 t

Motif India

67.9

17

68.1

17

No Change

Transworks

67.7

18

68.8

15

-3 t

Cambridge

62.1

19

65.8

19

No Change

P: Did not participate last year                    Source: DQ-IDC BPO E-Sat Survey 2007
Contrary to popular perception, call centers can still be preferred employers if they get their acts straight. In the top ten, IBM Daksh, HCL, Ajuba, Allsec, Brigade, and even Wipro, to a large extent, are primarily involved in voice work

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