Print

Comment

Email

Digg

Del.icio.us

Reddit

Twitter

There seems to be some sort of dichotomy between the software services and the BPO side of TCS. So, on the software and services side (it has been a DQ Best Employer for ages) the employees are gung-ho about the possibility of foreign placements and the job content, but crib about the salary. It is quite a contrast on the BPO side, as employees seem to be satisfied with salaries and perks, but not so happy with the job content and training.

Another big difference (between the software and BPO side) is the TCS BPOs score on the HR and employee rankings. This year there is a dip on the HR score for the company, even as it embarked on digitization and Six Sigma improvement projects. The marginal dip in the HR rank is contravened by the marginal rise on the employee rank; it could be borne out of the emoluments that the company offers. Nonetheless, the TCS name still brings in the pride factor, as the company continues to be a preferred and dream company for many respondents. The challenges faced by the HR team at TCS BPO are similar to the ones faced by other BPO outfits, namely, recruiting and retaining and communicating to every individual employee.

Page(s)   1