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Procuring Transparency
The corporate sector might have looked at e-procurement purely as a cost saving exercise, but the governments reason behind aggressive adoption of e-procurement is far broader: it is ensuring transparency in all its purchases. Never discount cost savings, though
Stuti Das
Saturday, October 11, 2008
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Chennai-based RN Lal has been a Railway contractor for the last two decades but somehow, for the last 5-6 years, he kept loosing out on all the lucrative railway contracts. His grouse was against the powerful railway tender mafia which managed to support smaller contractors.

But those worries are now a thing of the past. As part of its overall reform process and to increase transparency in its dealings, the Indian Railways decided to adopt and implement e-procurement systems, with Northern Railways (NR) taking the lead. NR successfully started using e-Procurement from May 2005 and presently covers all types of tenders issued by the Stores Department. This has hugely benefited small contractors like Lal who can now easily apply for contracts from anywhere in India without coming to the Railway office. The adoption of e-procurement has released the contracts from the fetters of the mafia.

A well-implemented e-procurement system can enable government departments to connect directly with their suppliers including management of correspondence, bids, previous pricing, etc. The objective of e-procurement was to bring about wider publicity of government procurement opportunities and ensure transparency, not to mention cost saving through higher competition and demand aggregation. Doing away with the physical interface with government staff itself is a major catalyst in bringing down corruption.

However, one needs to make clear that while e-procurement includes e-purchase, e-inspection, e-tendering and e-payment, most states and government departments are currently only using e-tendering.

Taking the lead in popularizing e-procurement by government departments was the directorate general of supplies & disposals (DGS&D). Functional under the Commerce Ministry, DGS&D entered the era of e-governance when it launched the live opening of e-bids for DGS&D rate contracts from April 1, 2006 thereby marking the computerization of all its major procurement and related-activities. DGS&D initiated e-tendering as one of the components of its e-procurement platform for bringing in transparency and simplifying the tendering process, said Jairam Ramesh, minister of state for commerce at the launch.

E-tendering or online tendering is an electronic tool for intending bidders to download tender forms, fill them up, even submit online and attend the opening of bids onlineall from within their office premises. E-tendering would ultimately reduce cost of procurement for both government and trade and industry besides ensuring bigger participation of trade as even suppliers based in far flung areas.

The Early Movers
Northern Railways is using e-procurement in its stores departments and till date more than 3,000 e-tenders have been uploaded and 1,500 opened electronically. And 800 e-tenders have been decided through e-procurement. Around 3,287 suppliers are registered with Northern Railway.

From July 2008, the existing application software (stores tendering module) developed by HCL and running successfully at NR in ASP mode, has been extended for use by other railway departments and production units on a centralized data center. A single portal ireps.gov.in has been developed for the tendering process for all Railway units, and there is a single login registration for vendors.

The e-procurement application system has been designed to facilitate online participation in the procurement process by buyers and suppliers using a common platform and to bring in transparency and access to information. The application has also been equipped with the latest digital security features.

The manual system of tenders had drawbacks: possibility of cartel formation, threats to bidders; unwanted pressure on department officials; delays in tender finalization; and lack of MIS reports

Suresh Chanda, IT secretary, Andhra Pradesh

The e-procurement model followed by the Gujarat government is being done on SaaS which means that the government does not have to pay any upfront capital cost and a fixed fee is paid by the departments for every tender

Raj Kumar, secretary, department of Science & Technology, Gujarat

Taking a cue from these departments, Coal India, a mini Navratna company too has taken a step towards making the procurement system more transparent. After the implementation of the Integrity Pact and signing of MoU with Transparency International, Coal India has now entered into a contract with MSTC which will act as a service provider for e-tendering and reverse auction services for the procurement of materials ranging from equipments, consumables and spare parts etc.

The estimated value of purchase, to be handled through e-procurement will be about Rs 3,400 crore in the first year. The contract to MSTC has been finalized through competitive bidding process and with the issue of this contract, CIL and its subsidiaries will enter into a new era of transparency and speedier decision making and objectivity in decision making. This would also reduce the time consuming procedural delays in purchasing, says PP Sengupta, chief general manager, material management division, Coal India.

Defence too Moves in
For long the Indian defence forces have been kept behind closed doors. Most of the defence procurement purchases have been, until now, cloaked under the security secrecy veil. But now one of the defence arms, the Indian Navy has taken it upon itself to come out in the open. For the last eleven years Indian Navy has been using an in-house inventory management application operating over a wan called Integrated Logistics Management (ILMS). In order to make ILMS even more transparent and to cut down on manual involvement and avoidable paperwork, it was decided to interface ILMS with the e-procurement solution, says a Navy spokesperson.

Presently only the department carrying out the material management functions is using the ILMS platform that is using the e-procurement facility. A number of key procurement processes like tendering, processing of quotes and placing purchase orders still involve file handling and manual intervention. These processes would now be made available electronically through implementation of e-procurement.

For addressing the security concerns, the e-procurement solution has a plethora of security features, says the spokes person. These include secured hosting facility, web security in the form of firewalls, password and digital signature authentication, digital signing of the bid, bid encryption, audit trail and security audit by third party.

There will be challenges associated with the transition from manual to electronic procurement. Which the Navy is addressing We are constantly engaged with private vendors so that they too can be a part of the same. We are also involved with educating them so that they can see the benefits for facilitating flow of transaction, adds the spokesperson. With ILMS, the Navy was able to transit easily to an electronic application and for overcoming the challenges associated with e-procurement they engaged the users and carried out relevant training.

Presently e-procurement is being implemented in Mumbai and others will follow suit.

State of the States
Although most states in India are now actively adopting e-procurement for tendering and purchase purposes, a few have led from the front. States like Andhra Pradesh, Karnataka and Gujarat are a few noteworthy ones which introduced e-procurement in government departments even before DGS&D did. They managed to achieve early what no other state coulddoing away with tender mafias to ensure equal participation of contractors and bringing in transparency in tender opening and making information available to all bidders once the tender was opened.

Following Suit: E-Procurement in Uttar Pradesh
As Part of the NeGP Mission Mode Project, the e-procurement project was launched in the state in December 2007, post which orders were passed in January 2008 for introducing e-procurement in six departments.

These six departments are irrigation and public works department (for all tenders above Rs 1 crore); health and medical services (all tenders coming under the purview of the high power committee); commissioner industries, World Bank and externally aided projects, printing and stationery, IT & Electronics department (all works and materials above Rs 10 lakh and services above Rs 5 lakh). The implementation of the scheme is on the platform developed by NIC and already in use in states like Tamil Nadu, Haryana and Orissa.

All the six departments are expected to roll out the pilot project by September 30, however, the central zone of the Lok Nirman Vibhag has already published two tenders out of which one is already in the final stages while the next is in the process. The printing and stationery department too has come out with tenders for thirty-two materials out of which three tenders (12 materials) are in the final stages while for the fourth tender (including 20 materials) technical part has been opened.

NIC, apart from being responsible for maintaining the UP e-procurement portal, is also responsible for providing digital signatures for the department officials. UP Electronics Corporation has been designated as the nodal agency for coordinating with key departments, NIC and other departments while UPLC is providing hands-on training and mock tender submission. Under the chairmanship of Principal Secretary/Special Secretary, an e-monitoring cell has been formed which will ascertain the progress of the project.

The manual system of tenders had drawbacks associated with it like possibility of cartel formation along with physical threats to bidders during filing of bids; unwanted pressure on department officials and inordinate delays in tender finalization; and lack of MIS reports on past procurements, says Suresh Chanda, IT Secretary Andhra Pradesh.

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