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Among the biggest challenges that Kumar conquered are: making IT mainstream and making the company depend on IT. Kumar has been responsible for the shift in top managements mindset regarding IT. And, with respect to NTPCs complete dependence on IT, he is more than half way through it. He has been instrumental in keeping the company at the leading edge of technology adoption, whether it be usage of satellite based communication in 1982 or ERP in 2003or most recently, videoconferencing.

Dinesh Kumar, executive director, IT, NTPC

The Non-conformist
At heart Pendse is essentially a non-conformist; throughout his professional life, he has been known to go beyond the mundane. His current job as the CIO at HCC, where he has gone in for the high-profile digital asset management to manage disparate offices across India, explains that. In fact, he was among the few Indian CIOs to have actively used RFID technology for asset management. Pendse was leading the IT function at various companies like Kuoni, Jet, and Marico before joining HCC.

Satish Pendse, CIO, Hindustan Construction Company

Bold Mover
Shyamsunder took over the IT role in Britannia after handling several other responsibilities. His biggest contribution: to convince the management to outsource the IT infrastructure to HP. As a matter of fact, Britannia is the first FMCG company in India to comprehensively outsource infrastructure solutions, SAP application services, and consulting, among others. He created an IT strategy at Britannia, and also oversaw the implementation of all modules of SAPbig bang, multi-location networkingin a record time of under a year, with no cost and time overrun.

P Shyam Sunder, VP, quality and head of IT, Britannia Industries

Automating Logistics
It was at Elbee that Gariba understood ITs role as a change agent. He has been instrumental in driving Elbee Express from a small-time logistics player to one of the leading Indian logistics companies. Gariba has always been known as the implementer of large scale IT projects, and some at Elbee include CRM; mobility; centralizing call center operations; and eTABS, a Web portal to automate processes at Elbee.

Gariba is one of the founders of the CIO Klub and currently acts as a secretary for the group. He is a commerce graduate with training in software development and financial management. He has a rich experience spanning 21 years, across various industries.

Shirish Gariba, Cio, Elbee Express

Jhinga La La
He may well be the first CIO who has worked as a scientist in the Department of Electronics for seven years before moving on to the private sector. His first stint at United International saw him working on core technical areas like Oracle DBA. His affair with the telecom sector began when he joined Tata Communications as senior manager IT. Perangur considers himself fortunate that in all organizations where he has worked he has been able to drive growth by successfully integrating IT with business. His latest assignment at Tata Sky has seen him working on SOA for seamless interface across applications.

Chakrapani Perangur, CIO, Tata Sky

Delivering on Time
Projects and products dont fail, people do, believes Ravikumar. Recalled by Gati in 2000 for making a failed project successful, Ravikumar had a lot of expectations riding on his shoulders. Responsible for designing, developing and implementing customized ERP across 300 locations including some remote places, was a challenge. And like a true champion he delivered. Not one to rest on past achievements, he went ahead and implemented Gati at Web which moved applications from client-server based set-up onto the Web. Ravikumar is credited with making Gati one of the few highly automated courier companies in India.

GS Ravikumar, CIO, GATI

The Greenfield Guy
Rajesh Chopra has mostly been associated with greenfield projectsstarting with Polyplex corporation to Montari Industries leading up to Samsung. The satisfaction of seeing things happen in front of his eyessetting it up, bringing it to maturity and witnessing the difference it makes to businessgives him immense satisfaction.

Chopra agrees that being associated with greenfield projects has its risks but the projects have also afforded him the advantage of designing his own processes and structure. At Samsung, Chopra has been responsible for scaling up IT to support the companys huge growth.

Rajesh Chopra, VP, information systems, Samsung India

(I)T in ICICI
His tryst with technology started at the SBI, where he worked for 23 years and was closely involved in a lot of activities including setting up the first regional computerized center for north India in Jaipur, followed by heading the Delhi circle with 900 branches. He was also involved in technology integration of SBIs north American operations.

But it is what he did at ICICI that is the jewel in his crown. In a short span of six years he has managed to put ICICI in the big league in terms of technology. What is known as core banking today, is what Vohra started during early 2000 at ICICI. He consolidated and centralized the banking operations so that customers could have the same look and feel of the services that they get across the country. He has been closely involved with the banks IT strategy, innovation, enterprise architecture, and process automation.

Pravir Vohra group CTO, ICICI

The Innovator
After his post graduation, Sharma did research work in the area of applied physics. At IDBI he was instrumental in laying the IT foundation. Sharma has been credited with many firsts in the banking fraternity, as IDBI was the first to introduce ATM locator on MMS, first ATM with audio instructions, first e-tax collection system, etc. Sharma is now heading IT for the merged IDBI group.

Sanjay Sharma, head, IT, IDBI Bank

Cutting Corners
He has the knack for low cost technology implementations, but Avinash Arora has been at the cutting edge of technology adoption many a times. He was among the first to adopt Web services, enterprise mobility technology, the e-catalogue application or in-the-pipeline comprehensive unified communications system.

For Arora the ultimate aim is to ensure cost effective, user-friendly IT systems that bring agility in the whole business process. He has maintained this guiding mantra through his different stints, and is credited with setting up IT systems from scratch. Making this possible is his constant endeavor to study different industries and use the learnings.

Avinash Arora, director (India & SE Asia), Information Systems, New Holland Tractors India

Keeping IT Thanda
Beginning his career with GSK Consumer Healthcare as a programmer analyst, Sanjay Rawal swiftly moved up the ranks handling diverse roles like infrastructure, applications and yes, IT.

Rawal joined Coca Cola heading IT for its India operation wherein it is more of a business engagement role as he puts it. As someone who knows the benefits of technology for organizational growth, Rawal implemented BI for daily sales of bottles across fifty locations, which go to a centralized location for daily sales report generation.

As bottling units are a critical business segment, Rawal is now involved with standardizing the bottling franchisees for bringing them on an ERP platform across locations and putting a common set of processes in place. Growth of our business partners ensures our growth as well, reveals Rawal.

Sanjay Rawal, CIO Coca Cola India

Master of All
From Engine Market Research Bureau and power transmission towers constructions company to FMCG and healthcare companies, G Radhakrishna Pillai has dabbled in diverse industries.

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