|
Staying connected has taken on a whole new meaning now. Its more
handyliterally. Yes, we are talking about your favorite networking sites on
your mobile handset. But beware, its addictive!
Twenty-three year old Prashant Ahuja is high on energy these days. He has
just finished his final year pharmacy exams, and is looking forward to Catching
up with friends, of course And what better way to network than staying
connected 24x7 via mobile!
Gosh, I am totally addicted to my mobile now! What a great way to stay
connected to the web world, and to my friends, he says. It all started when his
friends introduced him to Orkut and Facebook. And that was it. As soon as he
realized the importance of being there and reconnecting with all those people
hed lost touch with, he was already hooked. All my friends were there. It was
a great feeling to get back in touch, says Prashant.
This continued till he found a better way to stay connectedby using his
mobile. My friends had been pushing me to come online through mobile, but I
wasnt sure if it would be worth it. But once I started using it, I realized
what I had been missing. I have just changed my phone for a better looking
screen, so its going to be lot of more fun now, he says.
Add the case of twenty-two year old Vandana Sebastian. Because of her dads
army background she has yo-yoed across India from childhood. That obviously
meant adding up more friends spread across the country. While she actively
scraps and walls with her friends, the ability to sync her Orkut and Facebook
accounts with mobile has given a new definition to how she connects with her
friends now.
These are just cases in point. Welcome to the world of socially networked
Indians; its a big, big trend that is catching on. According to market
estimates, there are now close to a million people in India who are using the
popular networking sites like Facebook and Orkut on their mobiles.

Communication and socializing have been the two major needs of the human race
since time immemorial. And at every stage of development man has found new ways
to do that. Its the same trend that seems to continue even today: the world of
SMS and MMS and voice mails merging seamlessly with the world of emails, instant
messaging, blogs, twitters and the highly popular socializing sites.
Various stakeholdersmobile handset vendors like Nokia or Blackberry or
service providers like Virgin or social networking sites like Facebook and
MySpaceagree that it is the younger profile of users like Prashant and Vandana
who are driving the mobile adoption of social networking.
Nevertheless, its not just trendy youngsters, even corporate users of all
age groups are gradually getting addicted to the phenomenon. Take the case of
Arvind Chandrasekhar, country sales manager, AMD India or Shyam Malhotra, MD,
CyberMedia India. Both of them have had their Facebook accounts synced to their
Blackberry phones for quite sometime.
Malhotra, who is an internationally certified trainer too, receives the
beep-beep on his Blackberry device in the midst of his training sessions. He
admits (to the curious participants) how addictive the habit has become and
whenever any little opportunity is available he effectively becomes socially
active on his mobile. Agrees Chandrasekhar, even as his Blackberry beeps during
a business conference in Bhopal.
Social networking on the mobile is truly binding Indians across age groups;
its secular and neutral to age, profession or hierarchical designation. You
only need to be friendly and inclined to be connected with a large segment.
Positioning and Strategizing
Therefore its not surprising that all the big social networking sites are
vying to get a pie in this space. Right from Orkut to Facebook, MySpace to
BigAddaeveryone is in various stages of freezing plans on catching them young.
And, obviously, holding them till they are old. As well as catching the not so
young.
Its time to start rolling out features which gel well with mobile phones.
We see a lot of scope. Globally, we have 20 mn people using the site on mobile.
As far as our strategy goes this space is a big focus area for us, says Hari
Krishnan, country manager, MySpace India.
MySpace has recently collaborated with Virgin Mobile to provide access to its
site to all the users of Virgin Mobile devices in India. Says Vandana, a Virgin
mobile user, I just need to click on the MySpace link on vBytes to log in with
my details. Its just so simple. Virgin charges Rs 5 per day for the access it
provides to vBytes.
Not just MySpace, the other popular sites like Facebook and Orkut too are
looking at the mobile space with a lot of interest. And why not, for a country
that boasts of a mobile subscriber base of over 300 mn, it would be worth all
the attention, even if they can attract 10% of that population in the beginning.
While Facebook just got into a worldwide tie-up with Nokia early this year,
Googles Orkut went live on mobile last year. Though not all features are
available on Orkuts mobile version, searching and viewing profiles, scrapbook,
are some on offer.
Reliances BigAdda too introduced Mobile Adda, a concept of
anywhere-anytime mobile version of the site in August last year. IndyaRocks is
another social networking site on the mobile.
Market experts expect this year to see a high usage pattern of Internet via
mobile. Currently, active mobile Internet users in the country stands at 30 mn,
while nearly 100 mn people have activated GPRS on their mobile phones, which
shows that mobile in India has come of age. And while till now it was more of
mail checking or cricket scores and stock market watch that were the standard
patterns of usage, social networking is now the new buzzword.
Says Shivanandan Pare, COO, BigAdda, With clarity on the launch of 3G, it is
going to be bigger than we even expect. We are very clear on our positioning. At
present there is no site in India, which is completely focused on local content,
and thats where we are filling in the vacuum. Our very flavor is Indian.
Interestingly, Nokia too is considering options ranging from creating its own
service or application for use of social networking on handsets. While Facebook
has been available on iPhone and Blackberry for quite sometime and sounding out
Palm now, Nokia is now teaming up with Facebook to integrate the latters
software into its handsets.
The big idea is that contact information stored in Facebook is being
integrated with the phones address book. Users could see if their Facebook
friends were logged on, send them messages and post comments on their profile
pages. One bone of contention between the two companies is how much information
Facebook would have access to. Nokia does not want the service to provide
Facebook with an avenue to compile data about cellphone users, such as their Web
browsing or purchasing habits.
Exploring the Opportunity
Some of the most popular social networking mobile features include blogging,
messaging, photo sharing, and sharing music play list. Says krishnan, The idea
is not just to allow people to stay connected, but to enable them to do fun
things on their handsets.
In India, most mobile users of networking sites use phones with a smaller
screen, which may not qualify as a smartphone in the true sense. Krishnan
expects this year to be marked by specialized product tapping. The penetration
of smartphones has started, and it is going beyond business users. So we are
hopeful, he says.

Besides the players that are into hardcore networking, there are others like
SMS GupShup, a mobile group that allows its users to create mobile communities,
that are helping people interact within the groups or communicate using mobile
phones. Webaroo Technologies launched it last year.
GupShup works directly from the cell phones without downloading any
application. Technically, the SMS service uses Java-centric technologies backed
by Linux servers and standard Linux hardware. The nature of SMS GupShup App
(applications) is similar to those of large social networking applications used
by Facebook and Orkut. Webaroo has over 100 servers which are linked with
multiple operators offering services across India, and has about 15 mn
registered users.
There are also several players out there who are working on the content
development side. For instance, Wirkle Technologies developed a mobile based
application ClickAndShare which allows users to upload pictures taken from
their mobile directly to Facebook without going through the rigorous process of
first downloading it to their PCs and then uploading them separately.
There is another mobile social network, Qeep designed for Java based phones
owned by Blue Lion, a company based out of Germany. Qeep has also launched its
application for the Indian markets. A freely downloadable application, Qeep
offers features like private messaging, photo-blogging and live multi-player
gaming.
RockeTalk is another downloadable application that is now available for with
features of instant text, voice, picture, video messaging, sharing of content
and interact with mobile communication available. The RockeTalk application is
currently available on over 100 Nokia and Sony Ericsson mobile devices.
Clearly, the potential is waiting in the wings. The opportunity is huge, but
the real challenge lies in coming up with devices that offer a great
user-experience, interesting applications at an affordable price. And that is
what we are working on. The opportunity is for someone who can integrate all
these, says Deval Parikh, chief officer, handsets and VAS, Virgin Mobile India.
He adds, One touch access on a handset would be ideal. Also there is need
for a device which supports all messaging platforms, IM, email, social
networking. It will be interesting to see how we can make it exceptionally
addictive. One of the other things that handsets in India miss is a full
keyboard.
Some of the most popular devices that people use to stay socially active are
Apples iPhone, the BlackBerry Bold and Nokias E71 and N96 devices. With these
devices we are at the cusp of a new era in which the mobile and the wired web
converge. This convergence, when married to location-based services, would
create a new real-time and highly contextual Internet experience.
But does that mean that you only need smartphones to be socially active on
mobiles? Yes, its true to some extent. While falling prices of smartphones
means more and more people using them, vendors like Webaroo are keen to make
this adoption more proletarian too. Though there is a Web component to this
GupShup service, it is not essential to use the Web for Webaroos SMS service.
The possibilities are endless. From telephone to wireless to Internet to
mobile phones, every single day communication is witnessing advancement,
bringing geographies closer in a virtual space. These technologies have killed
the distance, offering quick interactive means and constant one-to-one and
one-to-many communication channels. The Prashants, Vandanas are here to stay for
long. Neither are the Arvinds or Shyams going away soon. Rather, they look set
to bring in dozens more to the fold soon and add a new chapter to the history of
communication.
Urvashi Kaul
urvashik@cybermedia.co.in Page(s) 1
|