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Maharashtra's SWAN Goes Live
Maharashtra has become the eight state to launch its State Wide Area Network, bringing in vertical connectivity with the state government departments and improving the delivery of services to citizens
Priya Kekre
Friday, October 23, 2009
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During the last few years, state governments in India have increased their focus on the NeGP plan and put their IT-ising efforts in top gear. Last month, Maharashtra became the eighth state in the country to formally make its state wide area network (SWAN) operational. While DIT has earlier projected the Maharashtra SWAN to go live in September-December 2009 timeframe, the state succeeded in officially launching the project a month earlier. The SWAN is jointly implemented by ITI-Spanco and the joint venture will also maintain it for five years on a build, own, operate and transfer (BOOT) model. CDAC, Price WaterHouse Cooper and IL&FS were other third party consultants who played a key role in the design of the network and technical evaluation of the tender. The technology partners are Cisco for all data and voice networking, Polycom for video conferencing, CA for network management system (NMS) and Symantec for security software. The total outlay of the project is Rs 104 crore.

There are many perceived benefits of this SWAN implementation the key among them being better delivery of citizen services. A total of 366 offices across the state would be connected under the network. Talking about the details of the project, Kaustubh Dhavse, Head-Strategy, Spanco Ltd said, “There was a need to connect every government office and district at state level as well as National level which would enable dissemination of information for efficient governance.  The Project was aimed at connecting the State Head quarters or SHQ (Mumbai – Mantralaya) with the District Head quarters (DHQ), Divisional Head Quarters (DDHQ), Taluka Head Quarters (THQ) and the various Horizontal Offices (HO).  This vertical connectivity would facilitate seamless integration of all government machinery in the state starting from the top to the taluka level.”

According to senior DIT officials, the infrastructure is based on open standards and has been designed to be interoperable, scalable providing a ubiquitous communication backbone for the State’s distributed information processing environment in addition to enabling connectivity to various government departments. Currently, the Chief Minister’s office and state ministers are connected directly to the district collectors and talukas through secured network and can communicate via videoconferencing and VoIP which will aid better governance and help in saving costs. Mantralaya officials believe that the most significant objective of the MSWAN will be to leverage IT for greater transparency, accountability and easier access to information. Kaustubh also opines that the launch of the MSWAN will help streamline the information flow within the State and will enable the government to take faster and more informed decisions by connecting with various offices.

The key technology capabilities that will be made available through this SWAN include inter-office connectivity with multiple levels of redundancy; VoIP enabled offices to reduce telecommunication costs; multi-party video conferencing facility at each PoP; state of the art network operations centre to monitor, troubleshoot and upgrade the network on real-time basis. A hybrid network model (a mix of Gigabit ethernet, wireless, leased line, circuit connectivity) will be used to connect the multiple horizontal offices. While there is yet no confirmation from the Maharashtra government on the network speeds and bandwidth, experts opine that the MSWAN will follow the example of Gujarat and Himachal Pradesh, where optical fiber has speeds of 2-4 Mbps at the district level, and 2 Mbps at the tehsil level. However, experts feel that a connectivity of 2MBPs will be inadequate to network all the villages in a district. They note that each district will require a minimum of 16MBPS connectivity for smooth functioning.

With the MSWAN up and running, the Maharashtra Government has completed one leg of its three pronged mechanism comprising SWAN, State Data Centres (SDCs) and Citizen Service Centres (CSC) or Maha e-Seva Kendras to serve citizens. Last year, the government launched the Common Service Centre (CSC) scheme called as the 'Maha e –Seva Kendra' in Mumbai. Currently, 10,483 rural and 1,336 urban Maha e-Seva Kendras are expected to be set up by early 2010. The scheme envisages setting up one Maha e-Seva Kendra for every four villages. Various government-to-citizen services like land records, pension schemes, ration cards and business-to-consumer services like railway tickets, utility payments, banking and agriculture will be made available through these kendras. These e-Seva Kendras will also be connected to the SWAN in the months to come. Also, the initial project report on SDCs is ready while the design process for the data centres is currently on.

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