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Mad crowds. Unending queues. Counter to counter hopping. And a nightmare!
Thats what people had to undergo a decade ago while purchasing tickets from
any railway booking counter for long distance travelling. Not that things have
changed drastically in the last five years. But things have improved for sure.
One still has to wait in long queues. But they move faster and you need not hop
counters in case you need to purchase tickets for multiple locations. Also, you
can book tickets online, sitting at the comfort of your homes or offices. And in
case you are not net savvy, you can approach a nearby travel agent and reserve a
ticket online by paying a meagre service charge.
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All these and more! Truly, the Indian Railways has come a long way. Its
journey from that of being a loss-making organization to a profit-making one
over the past decade has been phenomenal. Realizing the important role that
information technology can play in its operation, the railways developed a
blueprint to deploy a holistic information system within the organization. There
are presently over twenty projects that are being handled by the Center for
Railway Information Service, the IT deployment arm of the railways.
Read ahead to know how these initiatives have chaneged the way you travel by
train forever!
Happy Journey!
341 mn passengers travel daily by the Indian Railways--not more than ten
countries in the world would have a larger population. IT is going a long way in
making their journey somehow comfortable
All for Goods
Though passengers remain the Indian Railways principal obligation, the
major chunk of its revenue and profits comes from the freight sector
On the Fast Track
Apart from the basic passenger and freight applications, the Indian Railways
has initiated several other projects that will enable it to be more efficient,
transparent, and passenger-friendly Page(s) 1
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