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Where the Sequel is Better
Continued from page: 1

Mehak Chawla
Friday, May 08, 2009
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Doing it the Indian Way
There is no denying the fact that web 2.0 took off in India on the wings of social networking. One fine day, there came Orkut and suddenly everyone wanted to be on it. And that changed the way the Indian web was to look in the coming years.

Although not Indian, the Orkut phenomenon has thrown up some insightful observations. Besides breaking the geographical barrier, it also, for the first time, allowed people sharing the same passions and mentality come together on a platform. And it also demonstrated the point that people move where networks do.

The gradual transition and sudden movement from Orkut to Facebook is privy to the fact the people move where their networks move. Says Pare, Movement from one network to another is also very seamless. India is the perfect example of this where people started moving from Orkut to Facebook. This phenomenon is also a sign of maturing user base. According to Sony Joy, COO and co-founder, Mobshare, Style factor defines the web. What happened was that gradually Facebook started to be perceived as more stylish than Orkut.

If we look at the global scenario in social networking, almost each country has its own local social networking platform, which is mostly bigger, or almost as big as the global players. The prime characteristic of this local network is that it has a certain regional and demographic flavor attached to it, and thats what makes it more popular in its home country. There is Friendster in Malaysia and Indonesia, PerfSpot in Iran and Vietnam, 51.Com in China, Bebo.com in Ireland and New-Zealand and Vkontakte.Ru in Russia.

However, something to pay heed to here before we get too optimistic is that language is the single most important factor that binds the people with these sites. And given the number of local languages in India, there might be a problem for a single player to capture the imagination of the country with the local flavor offerings. Says Pare of Bigadda, I think, apart from the language factor, a similar phenomenon will take place in the Indian marketplace as well. In BigAdda atleast, we are seeing a good traction in demographic adoption: around 48-50% of our users are from the top eight metros and the rest 50% are from tier-2 down cities, he notes.

How We Did It
The debate on what web 2.0 actually is refuses to die, even though Tim OReillythe man who popularized, if not coined the phrasehas finally given a concise definition: Web 2.0 is the business revolution in the computer industry caused by the move to the Internet as platform, and an attempt to understand the rules for success on that new platform. Chief among those rules is this: Build applications that harness network effects to get better the more people use them.

However, all of us know by and large what it means through examples: collaboration, user participation, user generated content. We have not joined the debate. We have not tried to redefine web 2.0 per se.

On the other hand, we have defined a set of guiding rules for ourselves and used them as filters before getting to subjective selection of the applications/companies. Our rules may seem a little restricting to a few, but then that is the only way you can arrive at a definite shortlist. The attempt is to make transparent as precisely as possible what we mean by web 2.0, Indian and start-ups. Hot is, of course, the subjective part. But how we proceeded will give you an idea of how we created the final list.

About Indianweb2.com

Indianweb2.com is a weblog that aims to provide Internet users latest online products, websites and web 2.0 driven Internet tools and technologiesalready running as well as newly launchedthat are making an impact in the Internet realm and bringing more interactivity and participation for online users.

Guiding Principles

  • We have used the generally agreed attributes of web 2.0 collaboration, user participation, rating, UGC, etc, to create the first shortlist of companies. We have taken the applications/websites that make it possible directly and indirectly. So while a social networking site may do it directly, the creator of a collaborative tool may do it a little more indirectly, by enabling collaboration.
  • We have excluded applications/companies where collaboration/user participation (or helping in that) is not the raison d tre of existence. In other words, where collaboration/user participation is a (sometimes very important) offering of the company but if one takes that away, the companys business will not be significantly affected. For example, most of the photo printing sites such as zoomin, picsquare and itasveer do have provisions for storing and sharing photos, but they do not really compete on that. They compete on traditional service industry parameters: time of delivery, quality of print, innovative product offerings, and last but not the least, pricing. If one of them is doing better than the other it is because it is superior in these parameters and not necessarily because there are more users registered in that site.
  • We have taken only the companies headquartered out of India. After all, it is an Indian list. While that itself is a no-brainer, we had to exclude impressive applications like Slideshare, which is promoted by Indians, has a significant development in India but is headquartered in California.
  • Start-up means any company that has become operational on or after January 1, 2007. Some of these companieslike one of the biggest names in our list, BigAddamay have actually technically started earlier, but have become operational after January 2007.
  • We have taken the application and not the company behind it to decide whether it is a start-up. So BigAdda, DesiMartini and Tell-A-Friend are start-ups even though they are owned by some established businesses.

How we Proceeded
As mentioned above, we created a super list of applications/companies, to start with. Indianweb2.com, a start-up based in Gurgaon, which tracks Indian start-ups, was our primary source for creating a long-list of probables. The Dataquest editorial team working on the research, Mehak Chawla and Shikha Das, added to that list, by doing more secondary research. Both of them as well as Vardaan Tiwari, founder of Indianweb2.com independently created lists of their choices, based on the guiding principles mentioned above. We tallied them together, did further research to get more clarity on some information, spoke to companies directly wherever required, and created the final list.

The Categories
We have divided the entire list of 25 companies into five categories. They are as follows

  1. Social Networking: These are general and niche social networking sites that offer their users an array of applications to collaborate and participate. The desi facebooks and orkuts. Examples include BigAdda, DesiMartini, and Ibibo.
  2. Communities: The model of communities are the same as social networking applications except that they are centered around a single cause/interest and hence have more depth of content and usually meant for more than just socializing. Examples include Uhooro and Commonfloor in our list
  3. Tools: These are the cold-blooded software makers for making the collaboration happen. They may or may not directly offer their services to the crowd, but their tools help other companies/websites to enable participation and collaboration. Examples in our list include Tell-A-Friend, Metaaso Mermaid and DimDim
  4. Rating/UGC-centered Sites: Technically not very different from communities, these are however more about user rating than about depth of participation. Unlike the communities, these are more democratic and driven by quantity, unlike the communities where quality of contribution matters. Typically centered around products (such as gadgets) or even entertainment (music), these are the equivalents of box office indicators in the web 2.0 while the communities are more about critics choice. Very often, they have thin distinction lines between themselves and communities and often they grow into each other. Examples include Burrp TV. For us, this was the toughest area to shortlist companies.
  5. Mobile Applications: Well, they should ideally fall into any of the above four categories as well. But looking at the potential mobiles have in India, we have identified them as a separate category. Examples include Mobshare and Kwippy.

In fact, although names like Desimartini and BigAdda are very recognizable in the Indian space, they were not the starting points of web 2.0 social networking in India. Says Mayank Dhingra, co-founder, Kwippy, When Orkut and Facebook started expanding in India, there applications requirements shot up. Thats how Indian developers came into the picture. The Indian networking sites started much later, the applications entered first.

Adds Joy, Ventures like Zoho and 37Signals were pioneers in hosted solutions. Freedom (in web 2.0) came much later with collaboration tools. So while its generally agreed upon that the desi social networking arrived very late, there is no disputing the point that the market wasnt ready earlier. As Gupta notes, A big part of evolving is also being able to see the benefits of it. Joy contributes to that by saying, Evolution of every tech eventually depends on its monetizing capability. The model has to be financially feasible.

And as far as the revenue models go, we still have got sand underneath our feet. We are currently on the appetizing model. That eventually has to change. And the realization is setting in more than ever in the recession times where ad spends of companies have gone down drastically. We have to move to the transaction model sooner than later. And like all changes, this one will also take time to settle in, given the price sensitive nation that we are.

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