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Where the Sequel is Better
Continued from page: 2

Mehak Chawla
Friday, May 08, 2009
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On the Mobile
Like everything else, web 2.0 has also reached the mobile. And as always there is a big bubble of optimism around the potential that the mobile holds to provide Internet access to the unreached. Let me burst the bubble a bit. Around 42% of the phones in India are GPRS enabled. However, only 10% of them are GPRS activated. Out of this 10%, only around 6% are used as a regular access devices.

Then there is the glaring fact that only the people who use varied access mediums use mobile on and off conveniently. That leaves the argument of giving access to people only having a handset, is hanging in mid air. Of course, there is the ever-daunting bandwidth challenge and 3G is generating a lot of hope on that front. But who will really use it? That it will only help the most media enabled and highest rung of urban users is anybodys guess.

A lot of web 2.0 ventures have come and gone because there was no awareness and thus no adoption

Dhruv Gupta, business head, DesiMartini

Although there is no doubting the tremendous potential that the mobile holds, given its sheer numbers that potential certainly isnt being tapped. And web 2.0, even if it is happening on mobile, is not reaching any further than this top most rung. Says Joy, The reason behind this is that operators have always been voice oriented and have never marketed these services enough. Even MMS is not popular, he says.

Then there are other challenges like screen supportability of the mobile and mobile replicating a complete Internet experience is still far off. Checking scribbles and scraps on mobile is quite different from watching a YouTube video on your handset. That will need a stronger backend infrastructure.

Given these reasons, its not surprising that 2.0 hasnt gone completely mobile yet. Our list comprises only one mobile player and honestly, there arent many names on the horizon either. So is all the mobile trumpeting a false alarm? Not quite, say the veterans. Quips Joy, The number of users accessing the Internet on mobile for the first time is going to be tremendous. He also thinks that mobile video streaming is going to be a big trend and social networking, TV watching and location based services are going to see a real boost on mobile.

Dhingra notes that very few web 2.0 products have been successful on mobile. Twitter, I think has seen the maximum usage. But there is a lot more scope given the proliferation of the mobile. So its the focus that needs to change a little. From focusing on people with mobile as an alternate access medium, the service providers need to focus on people with mobile as the only access device.

Walking Ahead...
Going a little further, a lot of trends seem to be mushrooming in the web 2.0 street. Micro-blogging and video streaming are the most prominent ones. Almost everyone concurs on the fact that niche networking, be it on a friendship portal or community based services, will gain the forefront soon. We might also see some improvement in the dismal percentage of UGC in India.

However, we desperately need some reviving syrup if web 2.0 is to grow evenly in India. More customization, better penetration, and greater levels of awareness are a must. Some cultural barriers also need to be transgressed, but that will take its own time.

Internet is evolving, and with it web 2.0. Its not only a business opportunity but also a very broad platform which has space for everyone on board.

What we do need most at this hour is a sturdier revenue model. We need to shift from ad-based framework to an e-commerce based set-up. There is a need to recognize that revenues have to come through transactions because they will not be coming through eyeballs much longer.

Mehak Chawla
mehakc@cybermedia.co.in

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