Akshaya
1. As part of Kerala’s ambitious e-literacy campaign, Akshaya e-Centers are being set up throughout Kerala. These centers will initially provide e-literacy to one member from every household and act as ICT dissemination nodes and ITeS delivery points in every village. All Akshaya e Centres will have Internet connectivity and will be networked with a centralized operating center. Implementation of the first phase of the project is on in Malappuram district. The second phase involves setting up of over 6,000 e-centers in all districts, expected to be over by December 2004. www.akshaya.net/proj.htm

Arunachal Pradesh Community Information Center
2. On 22 August 2002, the Prime Minister dedicated to the people of the eight North-Eastern states a new structure of localised governance called Community Information Centres. Each is well-equipped with modern infrastructure, including one server, five client systems, a VSAT, laser printer, a dot matrix printer, modem, LAN hub, TV, webcam and two UPS’. Each center has two CIC operators as managers and for providing services to the public. Basic services to be provided by CICs include Internet access and e-mail, printing, data entry and word processing and training for the local populace. Most CICs charge nominal amounts from users for services which helps them to meet day-to-day running expenses. To ensure future financial sustainability of this enterprise, it is proposed to use the Community Information Centers for e-entertainment.

Bhoomi
3. Karnataka started Bhoomi in mid-1998 as a major initiative to computerize land records to ensure more secure title deeds and roll-back the rampant cases of corruption. The existing registry of the 20 million land records of 6.7 million land owners in 176 taluks of Karnataka have been computerised and organized into a database. The government intends to sustain Bhoomi and replicate it at many more delivery points at sub-district levels, by positioning the land records database as a ‘killer-application’ which will ensure kiosk operators a minimum income of Rs 3000 a month. Bhoomi is keen on private sector involvement and options are being explored for partnerships with the private sector for ‘retailing’. www.revedept-01.kar.nic.in/Bhoomi/Importance.htm

CARD
4. The Computer-aided Administration of Registration Department in Andhra Pradesh is designed to eliminate the maladies affecting the conventional registration system by introducing electronic delivery of all registration services. CARD was initiated to meet objectives to demystify the registration process, bring speed, efficiency, consistency and reliability, substantially improve the citizen interface etc. Six months following the launch of the CARD project, about 80% of all land registration transactions in AP were carried out electronically. Since 60% of the documents, Encumbrance Certificates (ECs) and certified copies relate to agricultural properties, the success of the CARD project has great benefit for the rural farming community.

Community Learning Center Project
5. Set up between March and July 2001, the Community Learning Centre is a joint initiative between the Azim Premji Foundation (APF) and the State government of Karnataka. The government contributes towards hardware and other related expenses per CLC and the Foundation takes care of management and the training of Young India fellows (YIFs) who manage the CLCs. Each CLC is housed in a separate room in the school and is equipped with five to eight computers. The CLCs are used to enhance classroom learning during school hours. In the first phase in 2001, 35 CLCs were launched in Bangalore, Kolar and Mandya districts. In the second phase beginning 2002, 55 CLCs were inaugurated across 11 districts within one month and in the third phase, 135 CLCs are scheduled to begin operations in 2003. www.azimpremijifoundation.org/clc.htm

Dairy Information System Kiosk
6. The DISK application targeted at the booming dairy sector has been tested for two milk collection societies by the Indian Institute of Management Ahmedabad’s e-governance center. The project consists of two basic components—an application running at the rural milk collection society that could be provided Internet connectivity and a portal at the district level serving transactional and information needs of all members. DISK has helped in the automation of the milk buying process at 2,500 rural milk collection societies and has been pilot tested in two co-operative villages of Amul dairy in Kheda district. Software called AkashGanga has been developed with special features to enable speedier collection of milk and faster disbursement of payments to dairy farmers.

Delhi Slum Computer Kiosks Project
7. To help improve the conditions of the Ambedkar Nagar colony of Delhi as well as to spread computer awareness, the Delhi government initiated in November 2000, an unique project targeted at the urban poor. After using the computer based learning modules, the children’s grades in subjects like science, math and the English language improved remarkably. The community is now lobbying with the Delhi government for more content and multimedia based self-paced educational resources. The project is also exploring the option of providing separate access hours for girls. delhigovt.nic.in/newdelhi/index.html

e-Seva
8. Launched on the 25th of August 2001, electronic seva (e-Seva) is the improved version of the TWINS project launched in 1999, in the twin cities of Hyderabad and Secunderabad. There are currently 32 eSeva centres spread across the twin cities of Hyderabad and Secunderabad, operating from 8:00 am to 8:00 pm every day and between 9:30 am and 3:30 pm on holidays. Citizens can pay utility bills, avail of trade licenses and transact on government matters at these facilities. Though the e-Seva had a very lukewarm response from the citizens, the initiative has picked up tremendous confidence on the way and has so far netted a thumping collection of close to Rs 2,000 crore (February-end 2003) from a meagre collection of Rs 43 lakh in August 2001.The government has rolled out the project to other parts of the state, including rural areas like the West Godavari district. Customized services like issuance of certificates and land records, online mandi rates, tele-agriculture, common accounts of SHGs are offered. www.esevaonline.com; www.westgodavari.org

FRIENDS
9. Fast, Reliable, Instant, Efficient Network for the Disbursement of Services is part of the Kerala State IT Mission. FRIENDS counters handle 1,000 types of payment bills originating out of various PSUs. The payments that citizens can make include utility payments for electricity and water, revenue taxes, license fees, motor vehicle taxes, university fees, etc. Firewalls safeguard data from manipulation. The application has provisions for adding more modules and for rolling back incorrect entries without affecting the database even at the user level. One important feature of FRIENDS is a provision for adding more modules and a queue management system.

GramSampark
10.  ‘Gramsampark’ is a flagship ICT product of the state of Madhya Pradesh. A complete database of available resources, basic amenities, beneficiaries of government programmes and public grievances in all the 51,000 villages of Madhya Pradesh can be obtained by accessing the website www.mp.nic.in/gramsampark/. Gramsampark has three sections-Gram Paridrashya (village scenario), Samasya Nivaran (grievance redress) and Gram Prahari (village sentinel). An eleven-point monitoring system has been put in place whereby programmes are monitored village-wise every month. Four more programmes are under the monitoring system, which includes untouchability-eradication, women’s empowerment, water conservation and campaigns for sanitation. www.mp.nic.in/gramsampark/

Gyandoot
11. The Gyandoot project was initiated in January 2000 by a committed group of civil servants in consultation with various gram panchayats in the Dhar district of Madhya Pradesh. Gyandoot is a low cost, self-sustainable, and community-owned rural Intranet system (Soochnalaya) that caters to the specific needs of village communities in the district. Thirty-five such centres have been established since January 2000 and are managed by rural youth selected and trained from amongst the unemployed educated youth of the village. They run the Soochanalayas (organised as Kiosks) as entrepreneurs (Soochaks); user charges are levied for a wide range of services that include agricultural information, market information, health, education, women’s issues, and applications for services delivered by the district administration related to land ownership, affirmative action, and poverty alleviation. Kiosks are connected to the Intranet through dial-up lines, which are soon to be replaced by wireless connections using CorDECT technology. The Soochanalayas have been equipped with Pentium multimedia colour computer along with dot matrix printers. The user interface is menu based with information presented in the local Hindi language and the features of the Gyandoot software are continuously being updated. www.gyandoot.nic.in

Headstart
12. Headstart provides computer-enabled education and basic computer skills for all students in 6000 Jan Shiksha Kendras of Madhya Pradesh.   Madhya Pradesh has 6500 Jan Shiksha Kendras (cluster resource centres) located in Middle School premises in 48 districts. Headstart will equip every Jan Shiksha Kendra in the state with computer hardware and multimedia software. It repositions the JSK as a media unit capable of providing computer-aided education for the children of the middle school in which the JSK is located and familiarization to computers to all children in primary schools through simple demos and games to excite their imagination. Among primary schools, EGS school children will come first. For being able to manage this, teachers with a Math or Science background preferably, will be trained across the state through the decentralised training capabilities of the Bhoj Open University. www.bhojvirtualuniversity.com/it/headstart.htm

Lok Mitra
13. The Lok Mitra project was formally dedicated to the people of Hamirpur in Himachal Pradesh as a pilot phase on the 8th of May 2001. The services offered include information about vacancies, tenders, market rates, matrimonial services, village e-mail. An interesting feature is that citizens can use the IT enabled system as a grievance redress system. The LokMitra INTRANET set up in the district Hamirpur consists of two Pentium-III-based Servers (Under WindowsNT), with 4 Pentium-III-based Client systems and a Router, set up in a LAN using HUB, in a separate room at the Deputy Commissioner office, Hamirpur, named as LokMitra Soochnalaya. A total of 25 panchayats have been identified for setting up Citizen Information Centres. The project will be extended to cover all the districts of Himachal Pradesh. www.himachal.nic.in/lokmitra.htm

Mahiti Shakti
14. Launched in 2001, the portal www.mahitishakti.net operates like a single window through which the citizens can access information related to all aspects of the government’s functioning, various benefit schemes and services ranging from obtaining ration cards to getting sanction for old age pension. Anyone who wishes to avail the benefit has to go to his/her nearest designated STD/ISD kiosk, submit the necessary documents to the Info Kiosk owner and fill in the required form online. For online submission of application, the Info Kiosk owner charges Rs. 10 for the application form and Rs 20 for submission. The taluks of Halol, Kalol, Santrampur, Jambughoda, Ghogamba, Kahmpur, Lunawada, Morwa and Shahera have such info-kiosks.

OLTP
15. Launched in the year 2002, the project connects 16 government departments in Andhra Pradesh on a single network. All government records and transaction procedure details at the district will be centrally stored and managed on a single Oracle9i database. The project seeks to serve the Government department users and citizens in ten villages of Shadnagar mandal, one village each in Bijnepally and Jadcherla Mandals, Mahaboobnagar District. Citizens in these pilot locales will be able to conduct government department service transactions efficiently through specially designed internet-enabled kiosks. These transactions can be carried out in English as well as Telugu interfaces. www.ap-it.com

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