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Hewlett-Packard India - Rank 4

MD Balu Doraisamy
Startup-Year 1989
Products & Services Printers, servers, workstations, PCs and services
Employees 736
Address Chandiwala Estate, Maa Anandmai Marg, Kalkaji, New Delhi 110019
Tel 26826000
Fax 26826059
Website www.hp.com/in
 

Balu Doraisamy
President

OTHER DIRECTORS

Neelam Dhawan
ESG

Ravi Aggarwal
IPG

Ravi Swaminathan
PSG

Kapil Jain
HPS

Deepak Shah
Finance

Zarir Batliwala
HR

HP-Compaq merger—integration complete
14 Superdomes sold. Good Alpha server sales, Tandem upgrades
Nearly Rs 130 crore from storage
Big buyers were telecom and banking. Government sales low
Growth in printing/imaging, but average price falls. Consumables strong
Strong, complementary product line, now backed by HP brand
Strong enterprise links, services play
Traditional channel affinity weakened post-merger; channel glitches could let competition move in

This is the new HP. Globally, it assimilated Compaq. In India, it was the other way around. Other than HP’s key printing and imaging group (IPG), all the groups got managers from Compaq: personal systems (PSG), enterprise, and services. And the ex-Compaq chief is president. By end 2002, "the integration was complete," and relatively smooth. HP took a revenue dip April to October, but then grew an estimated 10% in second half 2002-03.

The #4 position comes from Compaq, which was at #4 for two years. After adding HP (#10 earlier) the merged entity stays #4. But even ignoring HP’s 143% ‘jump’ with Compaq added in, the merged entity shows real overall growth, surprising many. And HP India now represents 80% of the revenues of HP operations in India, and over 7% of HP’s APAC revenues.

But it was a tough year, with tight margins. The IPG’s inkjet volumes grew with PC bundles, but prices dropped. The margins came from consumables—tomorrow’s battlefront—and from high-end products like the DesignJet large-format printers. The new AIO (all-in-one) products are hot too—and they tend to encourage heavy personal use, and thus consumables sales.

A global "channels with PSG, retail with IPG" model was force-fitted onto HP India too. Things settled down—and Tech Pac alone sold over Rs 450 crore of HP products—but the channels, a traditional HP strength, saw some discontent.

Desktops and Intel servers sold modest numbers, but a shift to the higher end (blade and multi-CPU servers with clustering) helped. And HP finally sold 14 Superdomes, to SBI, TCS, VSNL, Citi, et al, taking the India base to 17. Telecom and BFSI brought in Alpha buyers too: HDFC, HLL, Bharti, Hutch, et al. HP NonStop (Tandem) server sales were low, but upgrades by BSE, ICICI, and others brought in the business.

Software (OpenView and OpenCall) added up to over Rs 20 crore. Storage grossed HP an estimated Rs 130 crore (plus supplies)—HP won key deals against EMC and Hitachi.


                                      

 

 

 

 


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